Business Operations Close the Loop Construction Text Analytics 
Lumoa
FEBRUARY 9, 2023
Customer experience is constructed in direct or indirect interaction with your company but it always involves the subjective response of the customer. Customer experience has been a popular business topic for the last couple of years and experts are still discussing of what customer experience truly is. Image by Retently.
Lumoa
MARCH 20, 2018
Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Therefore, you can never fully determine it.
Lumoa
MARCH 20, 2018
Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Therefore, you can never fully determine it.
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