Comm100

JANUARY 29, 2021

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Thanks to machine learning and reasoning technologies, it can escalate the conversation to the right channels.

Technology 52

Technology Technology AI Artificial Intelligence 52

Callminer

JULY 15, 2019

Wednesday, July 24th Artificial Intelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Thursday, July 25th Customer Experience.

Artificial Intelligence 28

Artificial Intelligence Contact Center Machine Learning VOE 28

Callminer

FEBRUARY 21, 2018

Without call center monitoring, quality assurance can suffer, customer satisfaction inevitably wanes, and compliance issues can arise. Nenad is the co-founder & CEO of CroatiaTech , a future technology development company that focuses on software & website development, machine learning, AI, VR, AR and mechatronics.

Contact Center 210

Contact Center CRM Technology Technology 210

ECXO

JULY 26, 2023

AI, automation and machine learning mean solutions are available to meet these expectations – at scale. Data security and compliance should be prioritised to protect sensitive customer information. In 2024 we are launching our education program. In 2024 we are launching our education program.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

CommBox

FEBRUARY 2, 2022

Powered by machine learning capabilities, the WhatsApp business chatbot understands human behavior and communicates more naturally, just like speaking with a person. That’s why you need to equip your chatbots with artificial intelligence and machine learning capabilities. GDPR security compliance.

Real Estate 98

Real Estate Artificial Intelligence Omnichannel Finance 98

ProProfs

JANUARY 6, 2022

Collaborative learning. Holistic enterprise learning. Compliance training. Machine learning. You can use them for employee onboarding , product training, compliance training , and many other programs. Video training software makes learning engaging, improves retention, and saves training costs. .

Compliance 52

Compliance Start-ups Education Non-Profits 52

Intercom, Inc.

AUGUST 9, 2018

Designing for business scenarios first is great, because I think it will help all the consumer scenarios, as well, with the privacy and data compliance and issues that people are so concerned with today. That’s super cool, and now we need to make that even clearer for people: What does AI mean for you and your company or your education?

AI 145

AI Machine Learning Start-ups Technology 145

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. Bob Azman – Consultant, CX Officer, Educator, Keynote Speaker, Board Member. Foundation.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Intercom, Inc.

MARCH 29, 2022

We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros. Our old onboarding campaign tried to address this problem with a simple set of messages sent to educate customers and give them pointers to get started. Here are a few examples.

Start-ups 118

Start-ups Innovation Sales NPS 118