Fonolo

MAY 11, 2022

Brands that go the extra mile to make life easier for their customers have seen the immense payoff in the form of long-term customer loyalty. But adopting a few CX tactics isn’t enough to stay competitive. Creating a Customer Service Strategy That Drives Business Growth. Meet our 2022 CX Award Winners.

CX 91

CX Non-Profits Education Contact Center 91

Fonolo

MAY 11, 2022

Brands that go the extra mile to make life easier for their customers have seen the immense payoff in the form of long-term customer loyalty. But adopting a few CX tactics isn’t enough to stay competitive. Creating a Customer Service Strategy That Drives Business Growth. Meet our 2022 CX Award Winners.

CX 67

CX Non-Profits Education Contact Center 67

Kerry Bodine

JUNE 20, 2015

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Service Providers. Portland, Oregon. San Francisco.

CEM 97

CEM CX Contact Center Customer Loyalty 97