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What is product-market fit? Examples and strategies to find it

Zendesk

AUGUST 22, 2023

Businesses that focus on delivering exceptional customer experiences and service are more likely to drive significant growth than those who don’t—a great product and great CX are the two key ingredients that make customers come back. The post What is product-market fit?

Net Promoter Score 52
Net Promoter Score Sports Social Media Finance 52
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The CSAT: Measuring Customer Satisfaction in a Contact Center

Hodusoft

JANUARY 4, 2023

Fortunately, customer satisfaction assessment tools may assist you in collecting crucial client feedback, allowing you to implement the changes and improvements that your customer base has requested – to provide them with a better experience and a more enjoyable customer journey. What is customer satisfaction (CSAT)? ​.

Contact Center 52
Contact Center Customer Satisfaction Net Promoter Score NPS 52
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