What is AI as a service (AIaaS)? A beginner’s guide for 2024
Zendesk
NOVEMBER 28, 2023
Like software as a service (SaaS) business models, companies can subscribe to AIaaS plans that provide AI for customer service tools. Adding customer service chatbots to your website, live chat and messaging platforms, mobile apps, and social media accounts allows you to meet customers where they are on their preferred channels.
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