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The Always Up-To-Date Guide To CX Events

Kerry Bodine

JUNE 20, 2015

Transforming the Fan Experience 2015. Phillipines’ Customer Festival. Customer Experience Management Asia Summit. Digital Customer Experience Conference. Customer Response Summit. Next Generation Customer Experience. Portland, Oregon. Customer Service Experience.

CEM 97
CEM CX Contact Center Customer Loyalty 97
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Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

MARCH 2, 2016

Taking into account these personality-driven expectations is one of the more advanced concepts we cover in our Advanced Customer Experience Management training. Every organization has customer groups. For example: When talking to a customer from California, expect to chat a little.

Customer Experience 111
Customer Experience Customer Experience Management CX Technology 111
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