Lumoa

SEPTEMBER 30, 2022

Meanwhile, 82% of customers still rank the ability to visit a branch as a high priority when choosing banks. Big data, which is the vast amount of information collected from different customer touchpoints, has already fueled the growth of the financial industry. . Improving Products and Services Through Big Data.

Customer Experience 94

Customer Experience Artificial Intelligence Outlook CX 94

Zendesk

JANUARY 23, 2024

Businesses can use effective scheduling processes to provide agents with a predictable outlook of their schedule that’s mindful of hours, days off, and general work-life balance. Consumers expect timely and efficient customer service. Businesses can achieve this by staffing the right number of agents at the right place and time.

Outlook 52

Outlook Construction Social Media AI 52

SurveySensum

OCTOBER 11, 2023

Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., It offers an easy-to-use interface for creating and managing surveys effortlessly. The platform helps businesses act on customer feedback promptly, closing the feedback loop for improved customer satisfaction.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

MARCH 15, 2024

Well, how about I tell you that the whole process of market research can be automated and made simple, saving you a ton of time and energy, and can also help you in customer experience management ? Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Great customer support. Customer Feedback. Voice of the Customer Tools.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

NOVEMBER 23, 2023

Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc. This ensures smooth workflow management. Features excellent customer support team Cons Some app integrations are missing but their swift support team is ready to integrate on your request.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Qualtrics

FEBRUARY 16, 2021

Listen to how travel and hospitality organizations are reimagining the guest experience. World events and the pandemic have created a mixed outlook for 2021. This shares insights from each touchpoint and ensures that information gained is shared with relevant stakeholders. Take action on your insights. using Slack).

Hospitality 49

Hospitality Hospitality Net Promoter Score Start-ups 49