article thumbnail

How to Deliver a Customer-Friendly Vaccination Experience with Messaging

1 to 1

Everyone over age 16 in the United States as well as Puerto Rico and the District of Columbia is now eligible for a coronavirus vaccine. Yet for many, the vaccination experience journey is still broken and confusing.

article thumbnail

The 12 best call center software of 2021 (according to users)

Zendesk

Prioritize a solution that’s fast and simple to roll out so you can reduce your call center’s time to market, avoid customer service interruptions, and ease the burden on your IT team. Full context across all channels, so you can ensure your team is providing a seamless experience for customers, no matter how they reach out to you.

CRM 59