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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.

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Everything You Need to Know About Sales Automation

SugarCRM

Today, computers power some of the world’s most important processes, from car manufacturing to medical procedures to farming. Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. What Is Sales Automation? How Does Sales Automation Help?

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Woodward: Supporting Lifelong Customer Journeys with Sugar and Sugar Sell

SugarCRM

Woodward , an industrial manufacturing company with a history of over 150 years, has always strived to deliver high quality products and excellent customer experiences. In the end, the manufacturer selected Sugar’s Sugar Sell. This allows the manufacturer to better anticipate customer needs and proactively respond.

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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

CXM for the future requires a flow : holistic outlooks and strong connectivity, communication and synergies flowing across CX programs, departments, lines of business and competencies. ease-of-doing-business) to build trust and customer relationship strength.

CXM 63