Chip Bell
AUGUST 18, 2020
Innovative products and services are different than ordinary products and services in that they are crafted and choreographed from a fertile imagination. “When you innovate,” wrote Oracle CEO Larry Ellison, “You’ve got to be prepared for everyone telling you that you’re nuts.”
Fonolo
MAY 10, 2023
Consider attending an industry event if you’d like to sharpen your management and customer service skills. Call Center and Customer Service Conferences If you’re wondering what contact center or customer service industry conferences to attend in 2023, we’ve got you covered! You’ll be glad you did!
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Chip Bell
DECEMBER 15, 2020
My river house in the mountains of North Georgia just got fiber optic high speed Internet. The nice clerk told me I could take the item and my receipt to customer service, get a refund, and purchase the correct one. But one of the older TVs needed a fire stick to interface with the Internet. We wanted a 4K, not a 1080.
Chip Bell
OCTOBER 16, 2018
The air conditioning system broke in the little country church we attend when we have a getaway weekend to our North Georgia river house. It reminded me of customer service…but, then most things do!! It was a hotter than normal day, even for the normally cool mountain area. So, the church ceiling fans were turned on!
Lightico
MARCH 23, 2022
Marketing – MGAs often use their expertise to develop innovative marketing strategies. This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise.
Chip Bell
DECEMBER 18, 2018
About the same time that I moved from Texas to Georgia, the boot dealer in Fort Worth with whom I traded went out of business. So, I called a dealer in Georgia to learn if his store had a pair of size 10, ostrich boots with a #2 toe and a walking heal in chocolate brown. But, I am getting ahead of myself.
Chip Bell
FEBRUARY 19, 2019
In fact, the building housing the restaurant is the oldest standing building in Georgia. It lends charm to your organization, adventure to your frontline, and a special memory for your customers. How do you begin using storying as a part of your service experience? Find or develop a strong front theme.
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