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The Top Customer Service Conferences to Attend in 2020

Fonolo

JANUARY 22, 2020

Wondering what customer service or contact center conference to attend in 2020? Particularly in an industry like customer support, it’s so important to be around people who are working on the same things and can understand what it’s like to be in our shoes. Chief Customer Officers USA, Atlanta. Customer Contact East, Ft.

Customer Service 129
Customer Service Contact Center CX Education 129
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Drive to 15 – How Minimum Wage Increases Will Impact Businessess & Contact Centers

Taylor Reach Group

JUNE 15, 2017

When you look in Ontario, the majority of Contact Centers are in-house and support inbound customer service. Small technology businesses, where technical support is a Cost Center, will work towards deploying alternative channels of support. Impact on the Contact Center. In a word, automation.

Contact Center 48
Contact Center Hospitality Hospitality Retail 48
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