CX Accelerator

OCTOBER 7, 2019

This article will help you understand what a CX strategy is and how to build one by adapting the philosopher Vanilla Ice’s famous words, “. Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis. CX champions)How will employees be measured on your CX Strategy?

CX 261

CX Customer Experience Non-Profits Contact Center 261

CX Accelerator

OCTOBER 7, 2019

This article will help you understand what a CX strategy is and how to build one by. Be it a new or seasoned company, before creating a CX strategy to improve your. Step Two: Align your CX Strategy with Business Objectives. Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis.

CX 182

CX Customer Experience Non-Profits Contact Center 182

CX Accelerator

OCTOBER 7, 2019

This article will help you understand what a CX strategy is and how to build one by. Be it a new or seasoned company, before creating a CX strategy to improve your. Step Two: Align your CX Strategy with Business Objectives. Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis.

CX 182

CX Customer Experience Non-Profits Contact Center 182