C3Centricity

SEPTEMBER 24, 2017

I was giving a talk earlier this month in which I mentioned that technology is an enabler not a disruptor of business today. During the presentation at BPW I talked about the fact that technology is seen as the disruptor in business today, but it isn’t. Beverage manufacturers are getting into entertainment in a big way.

Technology 48

Technology Technology Manufacturing Transportation 48

Ameyo Callversations

OCTOBER 22, 2021

As the world becomes more technological and digital with the changing dynamics, Conversational Artificial Intelligence (AI) is enabling businesses to reduce communication friction between humans and computers. Understanding real-time natural language will transform how we interact with intelligent machines and applications.

AI 98

AI CX Artificial Intelligence Touchpoint 98

SugarCRM

JANUARY 18, 2021

Over the past decade, news cycles have increasingly included stories about artificial intelligence and machine learning. Many people have come to rely on these technologies — possibly without even realizing it. But not everyone was willing to go all-in on the technology, and many people still had worries and fears about it.

Artificial Intelligence 49

Artificial Intelligence Machine Learning AI Entertainment 49

Aquire

AUGUST 27, 2021

Technology is constantly upgrading which created a new type of personalization that takes things one step further “hyper-personalization” If you’re a marketing professional, you’ve probably been using standard personalization practices to attract, engage, and convert visitors into customers. So, let’s dive in.

Artificial Intelligence 52

Artificial Intelligence Machine Learning Social Media Predictive Analytics 52

Intercom

MARCH 9, 2023

For years, the industry has lauded the potential for AI and machine learning to radically transform the way we work, especially as advancements in computing power and data storage made it possible to train larger and larger models. We can’t say it caught us by surprise. We have a great panel today with us.

Customer Service 64

Customer Service AI Machine Learning Technology 64

DMG Consulting

AUGUST 16, 2022

Today’s IVAs use machine learning (ML) to identify new use cases and make recommendations on how to respond to them. The inclusion of AI technology in contact center and CX solutions is driving the most rapid pace of innovation and improvements ever experienced in the service sector. IVAs Are Good for Agents and CX.

Contact Center 48

Contact Center Artificial Intelligence AI ML 48

Ameyo Callversations

SEPTEMBER 8, 2021

Machine or human at the inbound call center understands the need of incoming calls and routes it to the concerned agent/department. The agent entertains the caller and ends it with a call disposition. For example, if you are an inbound call center, you will not require technology such as a dialer. What is Outbound Call Center?

Social Media 93

Social Media Contact Center Sales Entertainment 93

Qualtrics

JULY 23, 2019

where he studies the consumer tech market across 32 countries and providing actionable insights and strategic recommendations to many of the top technology companies in the world. Follow Ben for insights into research and technology. ( @BenBajarin ). Follow Jeremiah for insights into market research and technology. ( @jowyang ).

Net Promoter Score 32

Net Promoter Score Entertainment CRM Innovation 32

SurveySensum

MAY 20, 2020

They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on. Audible, an audiobook service by Amazon is offering free streaming of stories to entertain, teach, and engage children while schools remain shut.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52

SugarCRM

SEPTEMBER 26, 2019

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data.

CRM 22

CRM AI Artificial Intelligence Sentiment Analysis 22

C3Centricity

JUNE 28, 2018

Compare this to Google’s search and cloud technology; pretty limiting if you ask me. Now it is true that Google’s parent company Alphabet does dabble in other sectors such as smart-home technology, self-driving cars, aging research and more, but almost all these new developments are losing money. 11 entertainer.

Machine Learning 59

Machine Learning Start-ups Innovation Entertainment 59

C3Centricity

JUNE 28, 2018

Compare this to Google’s search and cloud technology; pretty limiting if you ask me. Now it is true that Google’s parent company Alphabet does dabble in other sectors such as smart-home technology, self-driving cars, aging research and more, but almost all these new developments are losing money. 11 entertainer.

Machine Learning 54

Machine Learning Start-ups Innovation Entertainment 54

Qualtrics

JANUARY 16, 2019

Executives today want smarter and faster insights, and technology and automation are changing the landscape. And you’ll network with and learn from some of the brightest minds in your field. Leverage the latest trends and technologies to advance your research. Hilary Mason- GM of Machine Learning, Cloudera.

Gambling 28

Gambling Non-Profits Government Innovation 28

Neosperience

JULY 25, 2023

What are the processes and technologies that can enable it and what role does Artificial Intelligence play in this new ecosystem? In detail, cross-media identifies a story adapted on multiple media, while trans-media presupposes the existence of “ multiverses ” that create a single coordinated entertainment experience.

Omnichannel 52

Omnichannel Technology Technology Artificial Intelligence 52

Aquire

SEPTEMBER 21, 2021

Digital transformation happens when companies adopt digital technologies to create innovation, improve business processes, and offer better value to their customers. True digital transformation takes place across two distinct dimensions: Integration of digital technology. Technology creates fundamental changes in business models.

Artificial Intelligence 145

Artificial Intelligence Real Estate Innovation Start-ups 145

UJET

AUGUST 6, 2019

Voice and IVR improved through the implementation of more modern technology like Wi-Fi calling through smartphones and offering more options through a single device. Mobile games continue to be the highest download category, followed by entertainment, social media, and communication apps. . Implementing new technology.

Artificial Intelligence 78

Artificial Intelligence Machine Learning Social Media Entertainment 78

Intercom, Inc.

AUGUST 9, 2018

Typically, there’s actually technology under there working that somebody built. We’re interested in talking to companies, figuring out their core challenges, and then learning what kind of apps and things they want for their customers inside their companies. As you said earlier, AI can be a very misunderstood term.

AI 145

AI Machine Learning Start-ups Technology 145

Intercom, Inc.

MAY 14, 2018

But it’s not just entertainment that people are looking for. They want to solve problems and learn new things. Augmented by machine learning, marketers are experimenting with personalized messages. Software has one of the lowest averages (28%) while Arts & Entertainment has the highest (45%) ( HubSpot, 2018 ).

Social Media 223

Social Media Entertainment Engineering Artificial Intelligence 223

Zendesk

JULY 27, 2021

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. Modern challenges require modern technology to solve effectively. Media & entertainment. Technology & software.

CX 52

CX Manufacturing Healthcare Entertainment 52

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132