Customer Experience author Elizabeth Dixon on the CX that makes an impact
Intercom
JUNE 2, 2022
Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. As someone said one time, “We might be up by 10, but we’re going to play like we’re down by 20 as though it’s a sports game.”
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