Customer Experience author Elizabeth Dixon on the CX that makes an impact
Intercom
JUNE 2, 2022
Success isn’t stationary, and organizations need to keep innovating and adapting to new trends and customer needs if they want to keep being relevant in the future. Continuous innovation. As someone said one time, “We might be up by 10, but we’re going to play like we’re down by 20 as though it’s a sports game.”
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