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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! Even if there’s no budget for appeasements, we have seen companies achieve high CSAT and NPS during the holidays with the following approaches: Share proactive updates. Greg (Zendesk): What was your first job? Industry Average is 60-70%.