Zendesk

FEBRUARY 8, 2023

You can read more about the awards in our Newsroom , but we wanted to take this opportunity to share more about our customer community and product resources. Our customers are the true champions of making customer experiences better—beginning with the people working the frontlines of customer support; our product only enables their good work.

Artificial Intelligence 52

Artificial Intelligence CX CRM Innovation 52

Steven Van Belleghem

OCTOBER 29, 2020

New forms of highly ethical newsrooms are surfacing too. Or ProPublica, a nonprofit newsroom that aims to produce investigative journalism in the public interest. Faktisk in Norway, then, is a new collaboration between Norwegian news organisations Dagbladet, VG, TV2 and the country’s public broadcaster NRK to focus on Fact Checking.

Education 98

Education Entertainment Sports AI 98

Shep Hyken

AUGUST 29, 2022

10 Ways To Keep Your Existing Customers Around for the Long-Term by ASBN Newsroom. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Atlanta Small Business Network) The biggest marketing cost most small businesses face is that of acquiring new customers.

Customer Service 57

Customer Service Customer Retention Customer Loyalty Retail 57

Uniphore

JANUARY 4, 2022

White Papers. Infographics. Conversational AI. Emotion AI. Speech Analytics. Our Mission. Board of Directors. Testimonials. Get a Demo. Get a Demo. Conversational AI Platform. The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation.

Contact Center 317

Contact Center AI Innovation Customer Retention 317

Intercom, Inc.

JULY 14, 2022

James: You can learn about the latest updates on stripe.com/newsroom/news or our Twitter account. As we wrap up here, I’d love to know where our listeners can go to keep up with you and the work that you’re doing at Stripe. You can say hi on Twitter; we’d love to hear from you. And thanks so much, Leandra.

Sales 118

Sales Start-ups Innovation Technology 118

Fonolo

FEBRUARY 19, 2019

But having an occasional newsroom-like urgency is a great rush. Talking about big product launches and acquisitions has always been a big part of the blog. These posts are always an extra challenge because we want to react to news quickly, so it can throw off our “editorial calendar.” The Top Contact Center Acquisitions of the Last 6 Months.

Contact Center 62

Contact Center AI Artificial Intelligence Entertainment 62

Uniphore

JANUARY 19, 2022

White Papers. Infographics. Conversational AI. Emotion AI. Speech Analytics. Our Mission. Board of Directors. Testimonials. Get a Demo. Get a Demo. Conversational AI Platform. The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation.

AI 26

AI Omnichannel CX Customer Experience 26