SugarCRM
DECEMBER 14, 2023
SugarPredict , for example, taps vast external data sources to analyze factors your data doesn’t cover—and makes predictions that enable businesses to make better decisions and focus on the highest priority sales activities. For example, SugarCRM steps in to translate that data into actionable insights.
Helpt
FEBRUARY 14, 2024
It's the foundation of data analysis, involving the use of key performance indicators (KPIs) and other metrics. It involves more in-depth data mining and correlations. It's a forward-looking approach, making educated guesses based on historical data.
ClearAction
JUNE 25, 2023
Artificial Intelligence in CX Learning Lynn Hunsaker Beware of artificial intelligence in CX learning! Artificial intelligence (AI) is a top topic in customer experience management. Build-on what you discover from data-mining to ask more interesting questions in surveys and other research.
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