Lumoa

APRIL 28, 2024

Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform. When it comes to compliance, GDPR is especially important if you are operating within the European Union.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

MattsenKumar

SEPTEMBER 21, 2023

Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights. Reinforcing Compliance and Quality Measures Non-compliance can be costly in regulated industries. It is cutting-edge technology tailored for businesses seeking to harness the full power of speech data.

CX 52

CX Non-Profits Sentiment Analysis Artificial Intelligence 52

Hodusoft

NOVEMBER 29, 2022

Automation is the key to scaling up your business in this competitive market. With intelligent automation solutions, you can automate repetitive manual tasks and relieve your employees from the burden of managing complex business operations. The software also removes duplicate contacts to prevent confusion for agents.

Data Entry 52

Data Entry CRM Business Operations Compliance 52

Hodusoft

NOVEMBER 9, 2022

Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

SurveySensum

JULY 2, 2023

It is suitable for businesses of all sizes and is affordable for startups and SMBs. This includes gathering customer feedback for analysis and actionable insights. The tool is also an AI-powered survey tool and offers actionable insights by analyzing customer feedback. The surveys are customizable.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

Zendesk

AUGUST 10, 2022

Further, standardizing asset management helps transform your business assets from a siloed, unmanaged set of tasks into an effective, integrated component of business operations. Standardized asset management unlocks actionable insights. What are the benefits of standardizing asset management?

Compliance 98

Compliance Actionable Insights Business Operations Customer Service 98