Intercom, Inc.

DECEMBER 22, 2022

This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service. We also earned 7 Momentum badges, awarded to products achieving the most positive movement over the last year. Humblebrags. The industry has spoken! Thanks for your support.

Customer Service 118

Customer Service 118

Adrian Swinscoe

NOVEMBER 28, 2023

Today’s interview is with John Devlin, CEO and co-founder of Ascensos, a leading customer management and contact centre solution provider that offers bespoke and innovative solutions […] The post Paul Weller, the Scots word ‘gallus’ and their relation to delivering an award-winning customer experience – Interview with John Devlin of Ascensos first (..)

Customer Experience 113

Customer Experience Innovation Artificial Intelligence Business Growth 113

The Customer Service Blog

AUGUST 3, 2022

The UK Customer Satisfaction Awards are the UK's most prestigious awards in the area of British customer service. The Awards are run by The Institute of Customer Service. The Awards recognise organisations and individuals that have implemented successful customer service strategies. Entries close on 14th October 2022.

Customer Satisfaction 73

Customer Satisfaction B2C B2B Innovation 73

Fonolo

MAY 11, 2022

That’s why Fonolo is back with the 2022 Customer Experience Excellence Awards ! . Meet our 2022 CX Award Winners. Now in its 6th year, Fonolo’s annual CX Excellence Awards celebrate contact centers that demonstrate excellence in customer service and customer experience. Learn More About the CX Awards.

CX 91

CX Non-Profits Education Contact Center 91

The Customer Service Blog

NOVEMBER 11, 2022

The finalists have just been announced for the 2022 UK Customer Satisfaction Awards - the country’s most prestigious award scheme in the field of customer service and customer satisfaction. The Awards recognise organisations and individuals that have implemented successful customer service strategies.

Customer Satisfaction 52

Customer Satisfaction B2C B2B Innovation 52

The Customer Service Blog

NOVEMBER 23, 2022

Now in its 22nd year, the European Contact Centre and Customer Service Awards are the longest-running and largest awards programme in the industry. These Awards are different. Click here to see the winners of this year’s Awards. The judging process is famed for being highly credible and robust.

Customer Service 52

Customer Service Customer Satisfaction Customer Experience 52

Hodusoft

NOVEMBER 29, 2023

HoduSoft Shines Bright with Omnichannel Excellence Award at NXTGEN BPO CONFEX 2023 HoduSoft has been awarded the prestigious “ Omnichannel Excellence in Contact Center Solutions ” award at the NXTGEN BPO CONFEX & AWARDS 2023 in recognition of its outstanding service in the field of contact center solutions.

Omnichannel 52

Omnichannel Contact Center Social Media Innovation 52

Fonolo

MAY 11, 2022

That’s why Fonolo is back with the 2022 Customer Experience Excellence Awards ! . Meet our 2022 CX Award Winners. Now in its 6th year, Fonolo’s annual CX Excellence Awards celebrate contact centers that demonstrate excellence in customer service and customer experience. Learn More About the CX Awards.

CX 67

CX Non-Profits Education Contact Center 67

Zonka Feedback

DECEMBER 20, 2021

The G2 Winter 2022 Reports are out — and we're ecstatic to share that Zonka Feedback has won 13 awards (including Momentum Leader, High Performers, and Users Love Us) for multiple categories in this quarter, outperforming our previous quarter record when we won 11 awards from G2. ?? ?? ??.

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Totango

FEBRUARY 8, 2021

“Our products are designed to be easy to use, intuitive, and scalable for all companies – no matter how big or small – which is why winning awards like this one, that is based on verified reviews from our real customers, are incredibly powerful.

Start-ups 95

Start-ups Customer Experience 95

Totango

APRIL 1, 2021

Totango is excited to announce that we have once again been recognized by G2 with awards for our leadership in Customer Success. We understand that authentic ratings and reviews from real users are critical to helping customers evaluate and decide on purchasing a product, which is why awards like these are so valuable to us.

Actionable Insights 79

Actionable Insights Touchpoint B2B Engineering 79

SugarCRM

JANUARY 25, 2024

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

Real Estate 29

Real Estate Transportation CRM Sales 29

Totango

JULY 11, 2023

The post A leader in Customer Success: Our latest G2 community awards appeared first on Best Customer Success Blog: Articles for Enterprise Growth. We’re here to guide you on your customer success journey, and we want you to share your experiences with future Totango users and the G2 community!

Customer Journey Map 82

Customer Journey Map Sports Innovation Touchpoint 82

CX Network

JULY 12, 2023

CCW Excellence Awards celebrated advances in technology, diversity and inclusion

AI 80

AI Technology Technology 80

Kerry Bodine

FEBRUARY 25, 2021

We’ve just announced our ten 2020 Service Design Award finalists. And no, that’s not a typo… Covid through a wrench into our annual awards schedule.). This was my fifth year serving as the head of the Service Design Awards jury. The post Congratulations To The 2020 Service Design Award Finalists! The Finalists.

Non-Profits 71

Non-Profits CX Transformation Government Engineering 71

MyCustomer Experience

APRIL 4, 2023

Three Tips for Building an Award-Winning CX Programme Tip #1: Stop Doing Things That Don’t Work My first tip is “stop doing things that don. 4th Apr 2023 By Simon Fraser

CX 52

CX 52

SugarCRM

NOVEMBER 9, 2022

As we begin to wrap up 2022 and start to look towards the exciting horizon of 2023, our second annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. Let’s Meet the Winners!

CRM 49

CRM Transportation Innovation E-commerce 49

Totango

OCTOBER 18, 2023

link] The post Fall 2023 G2 Awards recognize Totango as a Leader in helping customers drive business outcomes appeared first on Best Customer Success Blog: Articles for Enterprise Growth. , you can register to watch it here , learn more about our announcements on our blog , or share your review of Totango here.

Customer Journey Map 101

Customer Journey Map Touchpoint Start-ups Business Growth 101

Hodusoft

JULY 5, 2023

HoduSoft Honored with GetApp Category Leaders 2023 Award for Exceptional Performance in Multiple Software Categories HoduSoft has once again proven its excellence by achieving yet another prestigious award, “ GetApp Category Leaders 2023 ”. To know more about HoduCC Contact Center Software, Connect with us today! Ask for a Free demo!

Contact Center 52

Contact Center Innovation Customer Satisfaction CRM 52

CX Network

JULY 6, 2021

The CX Elite Awards 2021 has announced the winners from the event, which includes DSV, NatWest, Allianz, Tesco, Virgin Money and MediaMarktSaturn.

CX 62

CX 62

Sprinklr

SEPTEMBER 17, 2021

Today, I’m very excited to announce that Sprinklr is named a 2021 TSIA (Technology & Services Industry Association) STAR Award finalist for Best Practices in Education Services ! The award recognizes Sprinklr University as delivering outstanding best practice education services to customers, partners, employees, and the public.

Education 74

Education CXM Innovation Technology 74

Fonolo

APRIL 3, 2019

Let’s put our hands together and give it up for the 2019 winners of Fonolo’s Customer Experience Excellence Awards! Now in its 4 th year, the Customer Experience Excellence Awards examine the work of outstanding contact centers from all industries and regions. Trusted by more than 1.8

Customer Experience 89

Customer Experience Legal Contact Center Omnichannel 89

InteractionMetrics

MARCH 18, 2021

Portland, OR: March 16, 2021 – For its proven customer experience excellence, Yaskawa America has won the Interaction Metrics 2020 Superior Customer Experience award. To achieve the Superior Award (formerly known as the Gold Award), Interaction Metrics sent surveys to Yaskawa customers and employees.

CX 52

CX Customer Experience 52

Confirmit

DECEMBER 15, 2020

NHBC run the only award scheme in the UK that recognizes the contribution a site manager makes to a development, called ‘Pride in the Job’ In this video, Matthew Ross, NHBC, share how they use Confirmit to drive their industry-leading award scheme. 2020 ACE Award winners in the Digital Success category.

Construction 52

Construction Voice of the Customer 52

Kerry Bodine

JUNE 7, 2017

For the past two years, I’ve participated as a member of the jury for the Service Design Award , presented by the Service Design Network. Here’s a bit more about the award: The Service Design Award recognizes work of an exceptional standard in the field of service design by both students and professionals. But hurry!

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Customer Think

SEPTEMBER 17, 2021

Every year, when the entries to the Stackie Awards flow in, I feel like the kid in A Christmas Story, excitedly opening up that present he’d be dreaming of. I am always delighted and inspired by the creative ways marketing teams visually represent thei.

Technology 75

Technology Technology 75

Confirmit

JULY 28, 2020

We’re delighted that the Confirmit AIR Awards submissions are already flooding in. We’ve had lots of questions from customers, so if you need answers or reassurance that you’re on the right track the AIR Awards team is here to help! The awards are exclusively open to Confirmit and Dapresy clients. Good luck!

Innovation 59

Innovation Start-ups Technology Technology 59

Beyond Philosophy

FEBRUARY 5, 2019

Beyond Philosophy won an award named one of the Best Management Consultancy Firms in the UK, by the Financial Times (FT). This bonus episode podcast explores how you can take your idea and turn it into an Financial Times Award-Winning consultancy, too. This was voted on by clients and peers, we couldn’t be more honored or proud.

Management Consulting 110

Management Consulting CX Customer Loyalty Customer Experience 110

Confirmit

JANUARY 27, 2021

The Confirmit ACE Awards capture those organizations who are meeting that challenge to take customer and employee relationships to the next level. But how can winning an ACE Award help your organization? Here's how the awards can boost your business and stay one step ahead: 1. And why should you enter? And there's more.

Voice of the Employee 52

Voice of the Employee Voice of the Customer 52

Customer Think

APRIL 26, 2024

Making connections and feeling part of a community is vital – not only for the wellbeing of people, but also to boost brand health and longevity.

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Confirmit

DECEMBER 13, 2020

In this video, Elisa Adams, Sprout Strategy, talks about what makes their award-winning agency unique and how they see Market Research evolving. 2020 AIR Award winners in AIR Professionals and AIR Agency categories. For the full list of 2020 AIR Award winners, see our press release.

Transportation 52

Transportation Innovation CX 52

Confirmit

JANUARY 21, 2021

The 2021 Confirmit ACE Awards open for submission next week. Check out the 2020 ACE Awards book and see what last year’s stars achieved. Our awards recognize excellence across six categories. And I think we could all do with something to look forward to! Where to begin? The first step - choose your category. Confirmit ?

Voice of the Employee 52

Voice of the Employee Voice of the Customer CX 52

Hodusoft

JUNE 5, 2023

HoduSoft Shines Bright as Winner in the 18th Annual 2023 Globee® Awards for IT Achievement Winning an award is always a special moment for an organization for many reasons. As noted French footballer N’Golo Kanté famously said “It’s good to win awards. The company has already won twelve highly prestigious awards so far.

Contact Center 40

Contact Center Artificial Intelligence Innovation Customer Satisfaction 40

VOZIQ

MARCH 19, 2021

as the 202 1 Product of the Year award? This marks the third consecutive year VOZIQ has receive d this award. . The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. .

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52

VOZIQ

MARCH 19, 2021

as the 202 1 Product of the Year award? This marks the third consecutive year VOZIQ has receive d this award. . The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. .

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52

Beyond Philosophy

DECEMBER 8, 2014

We have had the pleasure of working with Caterpillar for a while, and recently I was asked to judge their ‘Excellence in Customer Experience Awards for 2014.’ won the award, and I thought I would share with you what they did well. Regardless of that, however, the award was an effective motivator.

Customer Experience Management 142

Customer Experience Management Customer Retention Customer Satisfaction Customer Experience 142

Confirmit

MARCH 16, 2020

Now in its 15 th year, the Confirmit ACE Awards are open to clients to recognize their commitment to listening to the Voice of the Customer , and also their achievements in Employee Experience. We have extended the deadline for the 2020 ACE Awards to Wednesday, 25 th March!

Voice of the Employee 52

Voice of the Employee Voice of the Customer Technology Technology 52