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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That StickĀ® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. Customer Experience has become a top priority for businesses in 2020.

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Fifteen Reasons for Fifteen Years: Why W-Systems Loves Sugar

SugarCRM

As one of their very first partners, and the 2019 Global Reseller of the Year, we wanted to share some of the reasons why W-Systems employees love both the SugarCRM platform and Sugar employees. With Love, Reason #1: Tracking Support Cases to Help our Customers. Small businesses that need opportunities and pipelines? No problem!

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