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Social Media as a Service Differentiator: How to Win in 2023

Execs In The Know

Example: One multinational retail brand was able to replace their social media triage team by automating the back-office workflows required to sort through the earned content, tagging and assigning functional owners based on the category and level of urgency. Guest blog post written VXI.

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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

Nabahat Shanza is a professional content writer for the blog of Dialer360. In the mean time, she also loves writing articles in various inspiring categories for popular websites, forums, and e-magazines. Since founding CustomerServ in 2006, Nick’s vision and commitment to finding the perfect-match BPO vendors has led to over $1.1