52 weeks that changed everything: 2023 on the Intercom Blog
Intercom
DECEMBER 19, 2023
In the first few months of the year we released a range of AI features to help customer support teams in the Intercom inbox, and in March we unveiled our AI chatbot Fin , which has already responded to over 2 million customer requests. The winning combination for customer service ? Zara Burke , Principal Editor Bots ?
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