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The 5 insights understood by all great SaaS sales reps

Intercom, Inc.

Great SaaS sales reps can change your entire business. So what is it about these SaaS sales reps that differentiates them from the rest? So what is it about these SaaS sales reps that differentiates them from the rest? What do they know about the industry that mediocre sales reps don’t? of sales emails are opened.

Sales 224
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4 Steps to Build an Internal Quarterly Business Review Process for Customer Success

ClientSuccess

For sales organizations of all sizes, establishing “checks and balances” to ensure new business growth is incredibly beneficial for executive management. This is a very common practice for new business teams focusing on new customer logos, but your customer success team can benefit just as much – if not more.

Sales 74
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Understanding Negative NPS Score: Causes, Impact and Solutions

Lumoa

Or, more terrifyingly, when it’s plummeting into negative territory? In this blog post, we’ll answer all these questions and more. And as those negative reviews mount up, so too can the chances of your NPS score slipping into negative territory. Does it spell doom for your business? Well, not so fast.

NPS 83
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How to Find the Best CRM for Business Success

SugarCRM

Digital marketing methods evolved with the development of the internet, smart devices, and social networks. Blogs, online videos, and website content are just a few of the digital marketing tools in use today. Blogs, online videos, and website content are just a few of the digital marketing tools in use today.

CRM 29
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Close.com’s Steli Efti on balancing competition and collaboration in sales

Intercom, Inc.

This is the recipe for a mediocre sales team. On this week’s episode, I caught up with Steli to chat all things sales. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. to Close.com.

Sales 184
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Build a sustainable customer acquisition strategy

Intercom, Inc.

That’s why you need to find a strategy to steadily bring in new customers in order to survive – and thrive. Customer acquisition is the set of activities that businesses use to bring in new customers. Like this blog post that you’re reading right now on customer acquisition? Even the best businesses in the world lose customers.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Price : Sales Cloud ranges from $25-$300/user/month. Sales + Service Cloud ranges from $100-$325/user/month. Need : CRM — includes lead tracking, note taking, calendars, task management; sales force automation (SFA).