Zendesk

APRIL 18, 2022

The sales industry can’t stop talking about lead generation. There are hundreds of successful lead nurturing and sales plan templates once a lead is found, but even the most successful companies struggle with gathering leads in the first place. B2B lead generation might not be simple, but that doesn’t mean you can’t make it easier.

B2B 98

B2B B2C Sales Social Media 98

Zendesk

APRIL 15, 2022

Sales teams love numbers. Given the many ways to measure success—KPIs, ROI, quotas, sales pipeline velocity, and churn—it’s easy to get overwhelmed by raw information. With the avalanche of internal and external sales statistics out there, it can be difficult to know which ones are most relevant to your sales strategy.

Sales 52

Sales CRM Social Media B2B 52

CommBox

NOVEMBER 1, 2021

This represents how likely it is that they will become qualified leads and purchase from your company. But there is much more to know about predictive lead scoring – how it works, the data it collects, and the pros and cons. Predictive lead scoring measures not only what people do but also what they don’t do.

Machine Learning 52

Machine Learning Artificial Intelligence Sales Predictive Analytics 52

C3Centricity

JULY 20, 2020

Although I love quotes, especially about how to succeed, I love success even more. He said: “Never give in, never, never, never, never” If you are interested, you can read his full speech – which is not a lot longer! But I ask myself how often we fail merely because we give up too quickly? – here.

Innovation 77

Innovation Start-ups Actionable Insights Retail 77

SugarCRM

OCTOBER 3, 2023

In this blog, we’ll explore the risks that organizations face when they opt for a large CRM vendor and why it’s essential to consider the full picture before making such a crucial decision. 5 Things You Can Lose Out on With a Larger CRM Vendor 1.

CRM 26

CRM Start-ups Government Customer Relationship Management 26

ProProfs

MAY 31, 2022

Did you know that companies around the world spend over $350 billion every year on workplace training? . This astonishing statistic feels even more surprising when you consider the fact that as many as 70% of employees report not having the adequate skill level for their job. . How much training will be enough to fill the gap. .

Legal 52

Legal Customer Satisfaction Close the Loop Start-ups 52

SugarCRM

DECEMBER 10, 2020

From my personal experience working with CRM users over the last three years, most people reading this post will fall into one of the two following categories: You are researching and selecting a CRM platform and putting everything in place to deploy an optimized CRM within your organization. Why This is Important. Key Members.

CRM 29

CRM Invoicing Sales Finance 29

Intercom, Inc.

OCTOBER 15, 2020

Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects). In this episode, Bob and I chat about his new book Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. From patriot to Pokemon.

Sales 265

Sales Start-ups Engineering Education 265

Help Scout

OCTOBER 30, 2018

If building an amazing team is critical to a company’s success, why is the bar so low for recruiting and hiring? So why are so many recruiting practices so terrible? Also, wow, this business has been funded, you say? At Help Scout, we build customer support tools , so our customers are at the center of everything we do.

Engineering 40

Engineering Start-ups Close the Loop Gaming 40

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them.

B2B 182

B2B Sales Start-ups B2C 182

Intercom, Inc.

DECEMBER 12, 2018

You might be familiar with Scott Brinker’s famous martech landscape slide. In this guide we’ll show you how your business can navigate the martech landscape to build a lean, productive marketing stack, and how some of the fasted growing software companies are building theirs.

Technology 223

Technology Technology B2C B2B 223

ProProfs

APRIL 5, 2022

It’s easy to see why marketers consider lead generation their top priority these days. Lead gen campaigns not only provide an amazingly effective way to boost sales but also help save on advertising costs. But, as you may already know, lead generation is also one of the biggest marketing challenges.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52

Intercom, Inc.

SEPTEMBER 18, 2019

But when they’re actively shopping, a message telling them which service or product to pick — and explaining why — is perfectly within the context of what they’d expect. Let’s take a deep dive into how live chat can effectively be used as a marketing method and look at some best practices for contextual chat messages on your own site.

Sales 36

Sales Start-ups Customer Retention Machine Learning 36

Intercom, Inc.

AUGUST 2, 2018

If you ask Claire Vo to describe product managers with one adjective, it’s greedy. Solving that specific problem is what led Claire to build Experiment Engine, which Optimizely acquired in 2017. If you enjoy the conversation, check out more episodes of our podcast. Adam Risman: Claire, welcome to Inside Intercom.

Engineering 140

Engineering Start-ups B2B Sales 140