Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

Manufacturing 223

Manufacturing Technology Technology Start-ups 223

ProProfs

MARCH 30, 2022

As important and significant audience engagement may sound, achieving it has gotten quite simple, courtesy of tons of online tools that engage the audience on a continuous basis. . Some of the best audience engagement tools out there offer quizzes , polls , surveys , conferences , and many other features to boost audience engagement. .

Gaming 52

Gaming Social Media Start-ups Entertainment 52

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. Jonathan Levitt – Chief Marketing Officer at Voxco Survey Software.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

ProProfs

DECEMBER 5, 2022

In this blog post, you’ll find everything you need to know to develop and execute a winning talent assessment strategy. According to a Career Builder survey , besides errors on the recruiters’ part and a lack of qualified candidates, the other top reasons for bad hiring include: Candidates lying about their qualifications.

Start-ups 52

Start-ups Sales Customer Relationship Management Business Growth 52

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

Technology 223

Technology Technology B2C B2B 223

ProProfs

OCTOBER 26, 2022

In this blog, you’ll learn all about customer service assessments, including how to create and optimize them and what skills and attributes to measure using them. Knowledge of Customer Support Tools. A customer service professional may have to employ multiple online tools to offer effective customer support.

Customer Service 52

Customer Service Entertainment Start-ups Sales 52

ProProfs

APRIL 13, 2023

They can be a uniquely effective marketing tool that also provides an easy way to conduct hiring, training, and educational assessments. Riddle is a popular quiz tool for marketing used by many publishers, agencies, and marketers. Integrate your quizzes with your favorite marketing tools. Pricing: Free and paid plans.

Education 52

Education Non-Profits Social Media Start-ups 52

ProProfs

MARCH 30, 2022

A WP quiz plugin provides a number of benefits for your blog as well as any business that goes along with it. Here’s why your company should leverage this simple tool for its WordPress blog. People that hang around on your blog or website for taking the quiz may end up making a purchase, improving your conversions.

Social Media 52

Social Media Start-ups Education Entertainment 52

ProProfs

JANUARY 6, 2022

The growing use of both paid and free eLearning authoring tools is a contributing factor here. You can easily overcome the challenges of rapid course development by adopting an eLearning authoring tool. To make the search easier for you, we present a list of the best eLearning authoring tools on the market. Let’s dig in.

Start-ups 52

Start-ups Compliance Actionable Insights Gaming 52