SurveySensum

OCTOBER 23, 2023

GetFeedback is a customer feedback platform that empowers businesses to capture real-time data from customers at different touch points of the customer journey. But doing a detailed comparison is a time-consuming process which is why this blog provides you with a list of the top 9 GetFeedback alternative tools.

NPS 52

NPS Social Media Text Analytics Outlook 52

Intercom, Inc.

OCTOBER 17, 2019

” I also read our principles about shipping and our obsession with shipping, and Darragh Curran, who runs our engineering team, has a blog post about how shipping is a company’s heartbeat. So the inputs could be a vision or a feature request or a customer complaint or whatever. And I believe all that, too. Paul: Exactly.

Sales 119

Sales Engineering Start-ups Data Entry 119

Comm100

NOVEMBER 6, 2017

Facebook is 13 years old, and LinkedIn is almost 15 (not to mention the sites that came before these, like Myspace and blogs that started as early as the late 90’s). This blog post is a compilation of the worst social media customer service and marketing practices, that every successful business needs to avoid. Prevention Tip.

Social Media 59

Social Media Customer Service Start-ups Legal 59

Comm100

OCTOBER 17, 2017

On their Facebook page, the restaurant dared those who were criticizing them online to come say it to their face – at the same time, they claimed that the police were going to arrest everyone who had posted a negative comment. What are their top complaints? On Their Terms. Some of the feedback was, ‘I still love you and it’s OK.’

Social Media 49

Social Media Customer Service Start-ups Customer Survey 49