Remove blog tag retail-industry
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Top 9 Mobile Survey Tools To Improve Your Mobile Customer Experience

SurveySensum

So, with this blog, we will explore the top 9 mobile survey tools that you can choose from to streamline your feedback process in this digital age. These features are Survey Templates: The tools you choose should come with different types of industry-specific survey templates that will enable you to save time and effort.

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9 Best Market Research Tools & Software in 2024

SurveySensum

In this blog, I will list down the top 9 market research tools of 2024 that you can implement within your organization and achieve your market research goals. Market research tools come in various forms and serve different purposes, catering to the diverse needs of businesses operating in various industries. Well, it’s not.

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Find Your Ideal InMoment Alternative: A Detailed Comparison

SurveySensum

So, with this blog, we will talk about the top 7 InMoment alternatives and competitors that you can explore for effective feedback management. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) This will help you choose the right and the best InMoment alternatives. Qualtrics Contact them for details 4.4 (5)

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) Qualtrics Contact them for details 4.4 (5)

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Understanding Negative NPS Score: Causes, Impact and Solutions

Lumoa

In this blog post, we’ll answer all these questions and more. By taking a customer-centric approach to customer service, these three companies have managed to set the bar for the industry and establish themselves as customer service champions. Or, more terrifyingly, when it’s plummeting into negative territory?

NPS 83
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How to Conduct an Employee Compliance Assessment

ProProfs

Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. Online quizzes and assessments play various roles in a compliance training and management program, making them indispensable for businesses across all industries. How Online Assessments Help Maintain Compliance.

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6 Rookie Mistakes to Avoid in Net Promoter Score Analysis

SurveySensum

A retail company, MagnetHome enthusiastically embraced the Net Promoter Score and started measuring customer loyalty. Benchmarking your NPS analysis against industry standards is a compass guiding businesses through the vast sea of customer satisfaction. This can make it hard to tell if they’re doing well or not.