Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. So it would be like, “Hey, we’re going to add tagging this week.

Engineering 165

Engineering Start-ups Finance Sales 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. So it would be like, “Hey, we’re going to add tagging this week.

Engineering 165

Engineering Start-ups Finance Sales 165

Intercom, Inc.

OCTOBER 17, 2019

” I also read our principles about shipping and our obsession with shipping, and Darragh Curran, who runs our engineering team, has a blog post about how shipping is a company’s heartbeat. Our sales team talks to customers all the time, every day of the week. How do you get your sales team do all the manual work?

Sales 119

Sales Engineering Start-ups Data Entry 119

Intercom, Inc.

JULY 23, 2018

So how do you trawl your sales-ready opportunities efficiently while also going whaling? Specifically we’ve automated parts of our sales follow-up using Intercom Smart Campaigns. Before you can automate your sales follow-up, you need to segment and prioritize your leads. Long, complex sales cycle. Multiple stakeholders.

Sales 151

Sales Start-ups 151