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How to create actionable buyer personas (examples & tips)

Zendesk

Buyer personas are crucial for any sales team trying to connect with a large customer base. In this article, we’ll explore why buyer personas are valuable, explain how to create them, and provide a few examples and tips that will enable your sales team to use personas to their full potential. What is a buyer persona?

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The Right NPS Methodology: Turning NPS Feedback into Action

SurveySensum

So, with this blog, we will delve deeper into the right NPS methodology that will help you turn your NPS feedback into action. Historical NPS data helps track trends in customer satisfaction over time. All you have to do is create tags and incorporate relevant keywords for 15 responses. What is NPS? But Why is NPS Important?

NPS 52
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13 Best Practices for Website Feedback: Gathering and Utilizing Valuable Customer Insights

SurveySensum

Are you aiming to boost sales, strengthen customer loyalty, or expand market reach? For example, if you want to increase your online sales, ask customers about their shopping experience on your website. For example, if you want to increase your online sales, ask customers about their shopping experience on your website.

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Social Media as a Service Differentiator: How to Win in 2023

Execs In The Know

If the two worked as one, the content strategy would be more cohesive, focusing on personal, localized care that leverages a differentiated service experience as a key selling point compared to the traditional sales pitch. Guest blog post written VXI.

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13 Essential Tips for Creating Effective Website Feedback Surveys

SurveySensum

This blog has got you covered because here are the top 13 tips to create effective surveys with website feedback examples. This software allows you to gather all the feedback in one place, identify trends, spot recurring issues, automate feedback tagging by category and sentiment, and then let you prioritize product and website improvement.

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Understanding Negative NPS Score: Causes, Impact and Solutions

Lumoa

In this blog post, we’ll answer all these questions and more. A bad NPS score means you’ll have fewer loyal customers, which translates to fewer sales. That’s an alarming trend that you can ill afford to ignore. Sales surged , and their stock prices skyrocketed. Does it spell doom for your business?

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CSM from the Trenches – 5 LinkedIn Best Practices to Build, Grow, and Improve Client Relationships

ClientSuccess

For those just joining my blog series CSM from the Trenches , welcome. This series, now a community for frontline Customer Success Managers (CSMs) , discusses trends, best practices, and advice that can help the frontline. LinkedIn – Not Just a Sales or Recruiting Platform. Company : Marketware. I want to hear from you!