SurveySensum

OCTOBER 12, 2023

But like every other customer feedback tool, InMoment also has some drawbacks that have encouraged users, such as yourself, to look for InMoment alternatives. So, with this blog, we will talk about the top 7 InMoment alternatives and competitors that you can explore for effective feedback management. So, let’s start exploring.

Text Analytics 52

Text Analytics Actionable Insights NPS Customer Feedback 52

SurveySensum

SEPTEMBER 13, 2023

And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients. Top 10 B2B manufacturing feedback tools SurveySensum CustomerGauge Hotjar Typeform Freshdesk InMoment Zendesk Jira Service Desk Google Forms Microsoft Forms Conclusion Let’s explore what these tools are here.

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Customer Service Life

APRIL 28, 2019

This article was originally published on the FCR blog on March 29, 2019. Many of our clients use Zendesk so we wanted to highlight a couple features that we’ve seen in action recently. The first is the Time Tracking App which is a free add-on for Zendesk. They boast a variety of integrations including Salesforce and Zendesk.

Technology 63

Technology Technology Social Media Artificial Intelligence 63

Zendesk

JUNE 29, 2022

Different companies use different scoring criteria, but as an example, here are the five questions the Zendesk sales team uses to score leads: 1. Alternatively, if the beef market was booming and you still noticed a drop, you’d know something was wrong with your internal conversion process. Improve your lead conversion with Zendesk.

Social Media 98

Social Media Sales Start-ups CRM 98

SurveySensum

JANUARY 24, 2024

Luís Melo , Senior Manager at Zendesk : Customer-facing teams (sales, support, success) should just gather feature requests, and present them to the product team, with an indication of how many times they were requested. Offer workarounds or alternative features as they help users derive value from your product despite the rejection.

Sales 52

Sales Customer Feedback Start-ups CX 52

CSAT.AI

AUGUST 7, 2019

In an earlier blog we proposed the differing views on how AI wil l aff ect the contact center in the future. Alternatively, when used strategically as a helpful ass istant , AI enhances CX. There is the doom and gloom approach that AI will take over jobs and dehumanize the experience. The market is expected to catapult to $89.84

AI 52

AI CX Sentiment Analysis Contact Center 52

Comm100

SEPTEMBER 6, 2022

With this in mind, many organizations are switching from Zendesk to Comm100 and its omnichannel customer engagement platform. In this blog, we’ll look at the key reasons that organizations are switching from Zendesk to Comm100, why Comm100 is a great Zendesk alternative, and why you should make the same move.

Social Media 52

Social Media Omnichannel Compliance AI 52