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National eSign Day: Celebrating 26 Years of Digital Signatures & a Bright Future Ahead

Lightico

Businesses across industries, including finance, real estate, healthcare, and more, have embraced electronic signatures to streamline their operations. Enhanced Security and Compliance: Modern eSignature solutions offer robust security features, such as two-factor authentication, encryption, and audit trails.

Legal 52
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Contact Centers’ Road Map to Success in the New Normal

DMG Consulting

It’s bizarre that it took a highly contagious virus to drive so much innovation in the world of service, but this is one of the positive outcomes of this challenging situation. The pandemic has helped companies discover previously unforeseen and valuable possibilities and appreciate what really matters to their customers.

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Incredibly Useful Call Center Technology Trends for Businesses

MattsenKumar

The swift movement was expected to come with a cost but no data breach, no compliance failure, and no drop in productivity. Industry leaders have identified the COVID pandemic as an opportunity to: Build remote tools to support compliance requirements. Ensures better compliance, which is often bound by time.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth.

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11 Ways to Reducing Communication Costs with Internet Telephony Solutions

Hodusoft

Those who can communicate with clients, customers, and partners more cost-effectively can offer competitive pricing or invest in innovation, giving them an edge over competitors. This leads to significant savings on real estate expenses, utilities, and office equipment.