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Drive to 15 – How Minimum Wage Increases Will Impact Businessess & Contact Centers

Taylor Reach Group

Drive to $15 - How Minimum Wage Increases Will Impact Businesses & Contact Centers. What will be in impact on Call and Contact Centers? The most affected industries are expected to be retail and hospitality and Contact Centers. Impact on the Contact Center.

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The Top Customer Service Conferences to Attend in 2020

Fonolo

Wondering what customer service or contact center conference to attend in 2020? This year, we’ve published our full selection of customer service conferences and contact center summits in North America. Customer Contact East, Ft. ICMI Contact Center Expo, Ft. Customer Contact Week , Nashville.