Qualtrics

OCTOBER 25, 2019

The Qualtrics XM Institute is excited to announce the launch of a new digital benchmark initiative – the XMI Customer Ratings – Digital. This is something our customers have been asking for – and we wouldn’t be an Experience Management company if we didn’t listen to our customers. Seriously, we don’t mind!

CX 20

CX Close the Loop Retail Start-ups 20

ClearAction

JUNE 25, 2023

Artificial intelligence (AI) is a top topic in customer experience management. Much can be done, eventually, and I was impressed with the advice and cautions shared in a recent panel discussion on LinkedIn. Ask the customer’s way, and report the manager’s way. Instead of asking about your company , ask about them.

Artificial Intelligence 62

Artificial Intelligence CX CXM Data Mining 62

Qualtrics

MARCH 7, 2019

As an experience management organization , we live and breathe “experiences” and X4 did not disappoint. The XM Platform Innovations: Research to Drive Product and Brand Experience Breakthroughs. XM Solutions. To that end, we introduced XM Solutions. XM Directory. Expert Review.

Innovation 29

Innovation Government Compliance Touchpoint 29

Qualtrics

OCTOBER 10, 2019

Along the way, Qualtrics evolved from a sophisticated research platform with deep roots in academia to the world’s leading experience management platform–a powerful system of action–used by more than 10,000 of the world’s leading companies. Teams can also run polls, quizzes, and compliance forms. The latest innovations in CoreXM.

Compliance 20

Compliance Text Analytics Government AI 20