Customer Experience author Elizabeth Dixon on the CX that makes an impact
Intercom
JUNE 2, 2022
Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. When it comes to CX, we must shift our mindset around adding value to the customers, not just extracting it. I’ve been there for almost 20 years now.
111 
Let's personalize your content