developers 
Uniphore
JULY 8, 2021
SALES DEVELOPMENT REPRESENTATIVE. Sales Development Representative. We’re seeking a curious, gritty and persuasive professional with sales development experience in the enterprise software space. The post Sales Development Representative appeared first on Jacada. WE'RE HIRING. or other similar tools.
Fonolo
DECEMBER 6, 2022
Entrepreneur and CRM expert Bobby Darnell describes business development as a “contact sport.” When it comes to contact center development, what Darnell means is that you must engage. Call center development is an essential subset of any overall business development plan. 1 Develop Your Contact Center Managerial Skills
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Inside Customer Service
APRIL 15, 2021
Here's how to help your team develop empathy super powers. Tending to emotional needs from Working with Upset Customers by Jeff Toister How to develop customer empathy skills Empathizing with someone else requires you to have had a similar or relatable experience so you can understand how they are feeling. What is empathy?
Customer Think
APRIL 12, 2024
The world of software development is an intricate tapestry, woven with lines of code and boundless creativity. AI’s role in software development is not only about streamlining processes and improving efficiency; it’s about personalization – the shaping of every coder’s […]
Speaker: Emily Tate, Managing Director at Mind the Product
As product managers, making decisions is a key part of our roles. We are tasked with ensuring decisions are made across the entire spectrum, from the highly strategic (“Where is our product headed?”) to the very tactical (“Which bug should we fix first?”).
Customer Think
APRIL 16, 2024
In the ever-evolving landscape of software development, Intelligent Automation and No-code Tools are emerging as the catalysts for change, propelling the industry into a new era of efficiency, agility, and innovation.
Adrian Swinscoe
JUNE 18, 2023
Back in February 2019, Minter joined […] The post Developing empathy within ourselves and the machines that we build – Interview with Minter Dial first appeared on Adrian Swinscoe. Today’s interview is with Minter Dial, an international speaker and a multiple award-winning author, specialized in leadership, branding and transformation.
Speaker: Sneha Narahalli - VP, Head of Product at Sephora
The first and most important step in product development is finding PMF. This is not an overnight realization, and the key to developing an iterative process to PMF is understanding what would make your customer's life easier. Use Product Management Today’s webinars to earn professional development hours!
Speaker: William Haas Evans - Principal Consultant, Product Strategy Practice Lead, Kuroshio Consulting
Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association. October 4th, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm BST.
Speaker: Scott Sehlhorst - President, Tyner Blain
Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association. August 23rd, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm GMT.
Speaker: Nickey Skarstad, Director of Product at Duolingo
In this webinar, Nickey Skarstad, Director of Product at Duolingo will discuss: Why it’s important to actively gather customer feedback in every stage of product development. How to build customer feedback loops into your planning, people, purpose, and development process. The best ways to decipher different types of feedback.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association. December 16, 2021 at 9:30 am PST, 12:30 pm EST, 5:30 pm GMT.
Speaker: Jamie Bernard, Sr. Product Director and Product Management Practice Lead at Nexient, an NTT Data Company
Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association. November 15, 2022 at 12:30 pm PT, 3:30 pm ET, 8:30 pm BST.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.
Advertiser: Vanilla Forums
How to set expectations for new development both internally and externally. How to make internal feedback more effective and inclusive. How to make more strategic product roadmap decisions based on data, not opinions. Get your free copy now!
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