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3 patient experience problems that can be tackled with CX solutions

Qualtrics

Many of the issues you face with patient experience may be solved with the same best-in-class customer experience (CX) principles used by the world’s most successful brands. Guest speaker Faith Adams, Senior Analyst from Forrester, discusses this in more detail in our recent webinar on modernizing the patient experience.

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CSM from the Trenches: Mentors – Nina Wilkinson, Director of Customer Success, AspireIQ

ClientSuccess

The goal is that by sharing our experiences we’ll be able to learn and apply more practical advice / practices to our careers. We eventually got the opportunity to meet with them in person and it completely changed the onboarding and implementation experience. What would be the experiences there? What did they do?