Comm100

NOVEMBER 25, 2020

To help you understand how to add live chat to your website, we have created this simple step-by-step guide that shows the most typical integration, while detailing the key features of the Comm100 Live Chat setup. How you add live chat to your website will differ slightly depending on the content management system or website builder you use.

Customer Satisfaction 52

Customer Satisfaction Customer Service 52

Qualtrics

JULY 23, 2019

She’s the author of People Aren’t Robots: A practical guide to the psychology and technique of questionnaire design. He’s a frequent writer and speaker on trends, leadership and performance management, and he has directed thousands of surveys examining consumer trends and citizen behavior. eBook: Guide to Modern Agile Research.

Net Promoter Score 32

Net Promoter Score Entertainment CRM Innovation 32

Comm100

DECEMBER 12, 2017

But in order to get customer loyalty in the first place, you need to closely manage customer experience quality. Quality management means proactively improving the customer experience by researching the ‘why’ and ‘how’ of the customer journey. Here is a framework you can use to manage the quality of your customer experience.

Customer Experience 42

Customer Experience Net Promoter Score Non-Profits Start-ups 42

Qualtrics

OCTOBER 30, 2019

Here’s our guide to choosing a great name, refining your ideas, and avoiding common product naming mistakes. Input from a survey panel can help you select the most promising candidates from your list of name ideas. Get the Beginner’s Guide to Product Naming. Download Ebook. trustworthiness. creativity.

Legal 20

Legal Innovation Start-ups 20