Customer Think

NOVEMBER 14, 2023

Source: “The CMO Survey” (Christine Moorman, 2023) (This month’s Research Round-Up is devoted entirely to the Fall 2023 edition of “The CMO Survey.” The findings of the Fall 2023 edition of “The CMO […]

B2B 53

B2B 53

SugarCRM

MAY 17, 2022

To make it easier for you and offer a path to growth with a new selling and buying experience, we’ve launched Sugar Sell Editions : Sell Premier, Sell Advanced, and Sell Essentials. Why Is Sugar Sell Breaking Down into Editions? With Sugar Sell Editions, we eliminate the complexity and make it easy for everyone.

CRM 49

CRM Invoicing Sales Innovation 49

VOZIQ

MAY 8, 2023

The post Customer Intelligence – May Edition appeared first on VOZIQ AI. The post Customer Intelligence – May Edition appeared first on VOZIQ AI. Let us know if you have more articles that reflect the advancement of retention and subscribe to be notified with our blogs on churn.

E-commerce 40

E-commerce Customer Acquisition ML Machine Learning 40

VOZIQ

MAY 8, 2023

The post Customer Intelligence – May Edition appeared first on VOZIQ AI. The post Customer Intelligence – May Edition appeared first on VOZIQ AI. Let us know if you have more articles that reflect the advancement of retention and subscribe to be notified with our blogs on churn.

E-commerce 40

E-commerce Customer Acquisition ML Machine Learning 40

VOZIQ

FEBRUARY 3, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans for dealing with the current pandemic and preparing for the future while still keeping your customers at the forefront.

Customer Retention 98

Customer Retention Manufacturing Touchpoint Education 98

DMG Consulting

OCTOBER 2, 2023

To learn more about the special edition Report Generative AI: A New Paradigm for Contact Centers and Customer Service, visit dmgconsult.com , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit dmgconsult.com.

Contact Center 59

Contact Center AI Customer Service Outlook 59

Customer Think

APRIL 16, 2024

Sure, reward points and perks are a nice cost of entry. But based on consumer feedback, loyalty programs in 2024 might want to consider offering painkillers. With nearly 17 loyalty program memberships per American and smart devices that make wait times a torment only for Luddites, the 2024 consumer has a remarkably low tolerance for […]

Customer Loyalty 64

Customer Loyalty 64

VOZIQ

DECEMBER 1, 2022

We have it all in December’s edition of customer intelligence. The post Customer Intelligence – December Edition appeared first on VOZIQ AI. Would you be interested in knowing the strategic enablers of an AI retention program, or taking a brief look at Forrester’s predictions for subscription businesses in 2023?

Social Media 40

Social Media AI CX Customer Satisfaction 40

VOZIQ

DECEMBER 1, 2022

We have it all in December’s edition of customer intelligence. The post Customer Intelligence – December Edition appeared first on VOZIQ AI. Would you be interested in knowing the strategic enablers of an AI retention program, or taking a brief look at Forrester’s predictions for subscription businesses in 2023?

Social Media 40

Social Media AI CX Customer Satisfaction 40

VOZIQ

SEPTEMBER 8, 2021

In the September edition of our Customer Intelligence Roundup , you will how successful customer-focused leaders in the pest control industry are addressing customer concerns and driving loyalty in the post-crisis world. The post VOZIQ Customer Intelligence Roundup – September Edition appeared first on VOZIQ.

Customer Retention 59

Customer Retention Customer Expectations Customer Experience 59

VOZIQ

NOVEMBER 2, 2022

That was down from 72% in the 2016 edition of the survey. The post Customer Intelligence – November Edition appeared first on VOZIQ AI. Read these four crucial steps on how to make case studies reputable again. What Leaders Need to Know about a Looming Recession – and Other Global Threats – HBR.

Customer Retention 40

Customer Retention Customer Acquisition Compliance AI 40

VOZIQ

NOVEMBER 1, 2022

That was down from 72% in the 2016 edition of the survey. The post Customer Intelligence – November Edition appeared first on VOZIQ AI. Read these four crucial steps on how to make case studies reputable again. What Leaders Need to Know about a Looming Recession – and Other Global Threats – HBR.

Customer Retention 40

Customer Retention Customer Acquisition Compliance AI 40

VOZIQ

DECEMBER 17, 2021

The December edition of our Customer Intelligence Roundup entails key strategies for customer-focused leaders to improve customer experience delivery and drive customer loyalty. The post VOZIQ Customer Intelligence Roundup – December Edition appeared first on VOZIQ AI. 15 Unique Ways to Effectively Boost Customer Retention.

Customer Retention 52

Customer Retention Customer Loyalty AI Customer Relationship 52

Execs In The Know

MARCH 6, 2023

PHOENIX, ARIZONA, US, March 6, 2023 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Corporate Edition report. Execs In The Know has been producing high-quality, in-depth CX-related research and other content for more than a decade.

CX 52

CX Contact Center Touchpoint Technology 52

VOZIQ

SEPTEMBER 8, 2021

In the September edition of our Customer Intelligence Roundup , you will how successful customer-focused leaders in the pest control industry are addressing customer concerns and driving loyalty in the post-crisis world. The post VOZIQ Customer Intelligence Roundup – September Edition appeared first on VOZIQ.ai.

Customer Retention 52

Customer Retention Customer Expectations Customer Experience 52

VOZIQ

FEBRUARY 6, 2023

The post Customer Intelligence – February Edition appeared first on VOZIQ AI. From reinforcing why AI will be the key to unlocking customer behavior and how technology will be the tool to deliver it, the first month of 2023 was a window of opportunity for leaders to gauge their customer relations for the next years to come.

Contact Center 40

Contact Center AI Technology Technology 40

Adrian Swinscoe

APRIL 20, 2024

Because today, I am celebrating the 500th edition of the podcast! In today’s episode of the Punk CX podcast, there is no interview. Woop! […] The post Episode 500: Some reflections on the last 13 years first appeared on Adrian Swinscoe.

CX 147

CX Customer Service Customer Experience 147

VOZIQ

OCTOBER 3, 2022

The post Customer Intelligence – October Edition appeared first on VOZIQ AI. These were our picks of the month from the internet. For more on the best blogs on anything and everything on customer intelligence, we publish one every month.

Customer Expectations 40

Customer Expectations AI CX Technology 40

VOZIQ

OCTOBER 3, 2022

The post Customer Intelligence – October Edition appeared first on VOZIQ AI. These were our picks of the month from the internet. For more on the best blogs on anything and everything on customer intelligence, we publish one every month.

Customer Expectations 40

Customer Expectations AI CX Technology 40

Execs In The Know

SEPTEMBER 28, 2023

PHOENIX , September 28, 2023 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2023 CX Leaders Trends & Insights: Consumer Edition report. This research is produced in partnership with VXI , a leading global provider of outsourced customer engagement solutions.

CX 40

CX Artificial Intelligence Actionable Insights AI 40

VOZIQ

JUNE 7, 2023

This month’s edition of best of the Internet will feature a blog from the best in businesses, with insights into exploring generative AI value chains and strategies for making informed decisions. The post Best of Customer Intelligence for Retention Leaders across Industries- May Edition appeared first on VOZIQ AI.

AI 40

AI Start-ups Innovation Technology 40

VOZIQ

JUNE 7, 2023

This month’s edition of best of the Internet will feature a blog from the best in businesses, with insights into exploring generative AI value chains and strategies for making informed decisions. The post Best of Customer Intelligence for Retention Leaders across Industries- May Edition appeared first on VOZIQ AI.

AI 40

AI Start-ups Innovation Technology 40

ModSquad

OCTOBER 11, 2022

If you told someone in 2006 that you’d be seeing a major superhero movie every year, binging multiple TV spin-offs, and waiting with bated breath for the newest Marvel commercial during the Big Game, they’d probably laugh at you.

Gaming 98

Gaming Customer Experience 98

VOZIQ

MAY 1, 2022

The May edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer retention and driving loyalty. The post VOZIQ Customer Intelligence Roundup – May Edition appeared first on VOZIQ AI. Solve Customer Mysteries with Quantitative and Qualitative Investigation.

Unstructured Data 40

Unstructured Data ML Customer Retention AI 40

VOZIQ

AUGUST 13, 2021

The post VOZIQ Customer Intelligence Roundup – August Edition appeared first on VOZIQ.ai. Here are five customer retention strategies for SMEs in 2021 to boost customer engagement and improve retention.

Customer Retention 52

Customer Retention Customer Service Customer Experience 52

VOZIQ

AUGUST 11, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare for the future while still keeping your customers at the forefront. The post Handpicked Resources for Customer Retention Leaders – August Edition appeared first on VOZIQ.ai.

Customer Retention 52

Customer Retention Customer Loyalty CX Customer Feedback 52

VOZIQ

AUGUST 11, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare for the future while still keeping your customers at the forefront. The post Handpicked Resources for Customer Retention Leaders – May Edition appeared first on VOZIQ.

Customer Retention 52

Customer Retention Customer Loyalty CX Customer Feedback 52

VOZIQ

MARCH 3, 2022

The March edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty. The post VOZIQ Customer Intelligence Roundup – March Edition appeared first on VOZIQ AI. 400 Million Reasons to Pay Attention to Contact Center AI.

Customer Retention 40

Customer Retention AI Contact Center Actionable Insights 40

VOZIQ

APRIL 5, 2022

The April edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty. The post VOZIQ Customer Intelligence Roundup – April Edition appeared first on VOZIQ AI. Insurance Has a Customer Retention Problem.

Customer Retention 40

Customer Retention CX AI Customer Expectations 40

VOZIQ

JUNE 6, 2022

The June edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer retention and driving loyalty. The post VOZIQ Customer Intelligence Roundup – June Edition appeared first on VOZIQ AI. Small and Medium-Size Commercial Insurance: The Big Opportunity.

Customer Acquisition 40

Customer Acquisition Customer Retention AI Customer Experience 40

VOZIQ

JANUARY 17, 2022

The January edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty. The post VOZIQ Customer Intelligence Roundup – January Edition appeared first on VOZIQ AI. Predictions 2022: B2C CMOs Need to Adapt or Get Sidelined.

B2C 40

B2C Customer Retention AI CX 40

VOZIQ

JANUARY 31, 2022

The February edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty. The post VOZIQ Customer Intelligence Roundup – February Edition appeared first on VOZIQ AI.

Customer Retention 40

Customer Retention Customer Acquisition AI Technology 40

VOZIQ

MAY 6, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare for the future while still keeping your customers at the forefront. The post Handpicked Resources for Customer Retention Leaders – May Edition appeared first on VOZIQ.ai.

Customer Retention 52

Customer Retention Customer Acquisition Gaming AI 52

VOZIQ

MAY 6, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare for the future while still keeping your customers at the forefront. . The post Handpicked Resources for Customer Retention Leaders – May Edition appeared first on VOZIQ.

Customer Retention 52

Customer Retention Customer Acquisition Gaming AI 52

Execs In The Know

NOVEMBER 9, 2022

PHOENIX, ARIZONA, US, November 10, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Consumer Edition report. Surveying for the 2022 CX Leaders Trends & Insights Corporate Edition report is now open!

CX 45

CX Artificial Intelligence Customer Experience 45