CX expert Jay Baer on creating experiences that get your customers talking
Intercom
FEBRUARY 3, 2022
He’s written New York Times best-selling books such as Talk Triggers and Hug Your Haters , hosted and spoken in hundreds of events, and founded Convince & Convert , a digital strategy consulting firm that helps businesses gain and keep more customers. And if there’s someone who’s loving that industry shift, it’s Jay Baer.
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