Uniphore

NOVEMBER 11, 2021

Ravi Saraogi, Co-founder and President APAC, Uniphore and Loan Kiss, Sitdown Events. In this webinar Ravi Saraogi, President APAC, Uniphore, shares how tech innovations like AI and automation are empowering customer service providers to do more with less.

CX 130

CX Innovation AI Technology 130

Logicalware

DECEMBER 18, 2023

We’ve run webinars, campaigns, product launches and events, showcasing our take and thoughts on the technological advancement. We elevated to new heights In November, we kicked off our annual event, Elevate ‘23. We might have more ‘Elevating’ planned in 2024) Check out some highlights from the event here.

Net Promoter Score 52

Net Promoter Score AI Artificial Intelligence NPS 52

Zendesk

JANUARY 5, 2022

Attend industry events. Almost one-third of respondents in the B2B Marketing Outlook Survey indicated that live events garnered leads with a large ROI. But again, you must be intentional about the events you choose to attend. Host educational webinars.

Sales 105

Sales Outlook Social Media B2B 105

Totango

JUNE 3, 2022

To help, we’ve created six email templates you can use for a variety of customer events, including: Customer success manager introductions. Invitations to events. Invitation to Event Email Template. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar.

Start-ups 108

Start-ups Sales Customer Satisfaction Customer Feedback 108

ECXO

JANUARY 25, 2022

You are all welcome to the open-access webinar with 120 places available. You are all welcome to the open-access webinar with 120 places available. Share this event: If you want to get in touch with Ray Garber, he is on LinkedIn. On February 16, 2 PM CET or 1 PM GMT. . On February 16, 2 PM CET or 1 PM GMT.

Customer Relationship Management 98

Customer Relationship Management Engineering Innovation CX 98

ECXO

MAY 25, 2023

link] This event will provide a practical how to get things done from one of the top doers and experts in the world working in a $4.58B revenue global organization with over 31,000 employees in 85 countries. And We invite you to join the open-access CX Professional Business Network ECXO by registering through our website.

VOC 52

VOC CX AI Customer Feedback 52

Zendesk

JANUARY 30, 2024

I was fortunate enough to host the event in Dublin, and wow, what a success it was! We had an astounding number of people sign up before even seeing the event agenda. The best part of these events is coming together to celebrate and recognize the achievements of our Partners across industries. Takeaways: Get involved.

Social Media 52

Social Media Start-ups Sales CX 52

SurveySensum

JANUARY 10, 2024

Event-Specific Surveys Event-Specific Surveys play a crucial role in capturing targeted feedback after specific occurrences. Post-Event Surveys: These surveys are sent following any significant event, gathering feedback on the entire event experience.

NPS 52

NPS Customer Feedback CX Text Analytics 52

Intercom, Inc.

JUNE 17, 2021

I’m also based in Dublin, and I manage our employee events program globally, as well as our food program and our community. Recreating social events. This is an events program that basically consists of four to five live virtual events every month where folks have to sign up ahead of time.

Start-ups 207

Start-ups Construction Gaming Engineering 207

ECXO

APRIL 21, 2023

link] For more practical events follow the ECXO.org [link] This webinar will discuss the following points and will answer your questions that you can post upfront below on our Linkedin main event page. Ensure your place by registering now. Who are our panelists?

B2B 52

B2B B2C Customer Experience CX 52

Execs In The Know

APRIL 13, 2023

Dive Deeper into This Topic One of our partners recently held a webinar focused on how a thoughtful approach to risk leads to more revenue and greater customer lifetime value. Watch this on-demand webinar to learn how Adobe works with advanced technology from Forter to delight customers and fight friendly fraud.

Machine Learning 98

Machine Learning Technology Technology Customer Satisfaction 98

Totango

MARCH 8, 2022

Hosting CS webinars, teleconferences, and seminars. Participants can learn, collaborate, view exclusive content, and receive announcements about upcoming events and news. Participants can ask questions of the community, connect with peers or submit events for possible promotion. Supporting CS research. Posting job opportunities.

Social Media 115

Social Media B2B Customer Loyalty Start-ups 115

Kerry Bodine

JULY 21, 2020

While some in-person customer experience conferences in parts of the world less affected by the pandemic seem to be moving forward for fall 2020, there’s no clear indication of when the global events industry will get back to some kind of new normal. Use this list of online CX events to get started — no matter where you are in the world!

Customer Experience 71

Customer Experience CX 71

Callminer

NOVEMBER 13, 2018

At last month’s LISTEN event, we were excited to award three customers with LISTEN Awards for their achievements in speech analytics success. Learn more about Encore’s call simulator in our webinar on AI, How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences. (L-R)

Artificial Intelligence 260

Artificial Intelligence AI Sales Innovation 260

Uniphore

AUGUST 6, 2021

In our webinar, What Your Call Center Agents Rant About on Social Media , we went beyond the annual Voice of the Employee survey to explore how agents really view the contact centers they work in—and why they’re leaving at an alarming rate. Few events have tested the modern contact center—and exposed its shortcomings—like the 2020 pandemic.

Contact Center 246

Contact Center Social Media Artificial Intelligence Voice of the Employee 246

ECXO

APRIL 28, 2021

You are invited to our second event with the fantastic Tabitha Dunn , the Chief Customer Officer, Head of Customer Experience and Global Sales Excellence at Ericsson. Taking Your CX Programme to the next level of Maturity Register in advance for this webinar. You are invited to a Zoom webinar. With Tabitha Dunn.

Healthcare 98

Healthcare CX Sales Customer Experience 98

Execs In The Know

SEPTEMBER 14, 2022

For a deeper look at the benefits of RPA, join Oded Karev, General Manager of Advanced Process Automation at NICE, on September 15, 2022, at 1:00 PM ET for a webinar on Using RPA & Desktop Analytics to Enhance Both the Employee and Customer Experience. Can’t join the live webinar?

Artificial Intelligence 98

Artificial Intelligence Machine Learning Business Operations Technology 98

Confirmit

DECEMBER 8, 2020

Register to watch the webinar for your region. After such an “eventful” 2020, one can only assume 2021 will be rife with changes in customer expectations and needs. How will the events of 2020 impact customer expectations? Voice of the Customer Webinars. North America. Register now!

Customer Experience 52

Customer Experience Voice of the Customer CX Customer Expectations 52

Intercom, Inc.

APRIL 30, 2020

We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events. Our New in Intercom webinars also regularly highlight partner apps. Our New in Intercom webinars highlight partner apps.

Sales 223

Sales Start-ups Customer Relationship Technology 223

Execs In The Know

APRIL 28, 2022

Members work together to identify gaps, key strategies, and industry trends that ultimately enhance EITK Customer Response Summit events , briefings, Know It All “KIA” online community , research , and other content that informs the industry.

Gaming 98

Gaming Innovation CX Technology 98

Intercom, Inc.

JANUARY 31, 2022

We hope to see you at some of the webinars and events we’ll be running throughout the year. Startups rely on tools like Notion and Intercom to get their companies off the ground” – Kate Taylor, Head of SMB Business at Notion. Our startup team is actively connecting our founder community to optimize customer experience and growth.

Start-ups 118

Start-ups Innovation Technology Technology 118

ClientSuccess

JANUARY 25, 2021

Conferences and Webinars. Vendors have been asking customers to speak for them at conferences or on webinars for decades, so this one isn’t new. But taking a creative approach here – aka having a customer and CSM co-present on the value of support during an onboarding exercise – can take your events to the next level.

Customer Retention 81

Customer Retention Sales 81

ECXO

JULY 21, 2023

This webinar will discuss the following points and will answer your questions that you can post upfront below on our LinkedIn main event page. You can be part of the discussion by asking questions upfront or during the webinar. Today’s webinar is focused on The Scandinavian countries. Who are our panellists?

B2B 40

B2B CX AI Omnichannel 40

Execs In The Know

SEPTEMBER 14, 2021

September 14, 2021 — Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce the Customer Response Summit (CRS) , a virtual event taking place October 18–22, 2021. The CRS virtual event is fast approaching. Early registration is highly recommended as this is an event not to be missed.

Artificial Intelligence 52

Artificial Intelligence CX Contact Center Innovation 52

Totango

JUNE 30, 2020

Segment your customers and offer informative webinars and other events that deliver messages that speak to them and where they are in their journey. Invite customers to upcoming free training webinar series. Provide virtual community events to promote new ideas and share best practices.

Customer Retention 126

Customer Retention Customer Experience 126

Totango

FEBRUARY 14, 2022

Provide early access to a new educational resource or event. Quality time doesn’t have to mean taking your customer out for a nice meal or inviting them to a special event (which is much more difficult in our post-COVID world). Hold a webinar. Host an in-person or virtual event or conference . Quality Time.

Social Media 84

Social Media Education Start-ups 84

ClientSuccess

NOVEMBER 24, 2021

Networking events. Connecting with your customers personally is more important now than ever before, and networking events are a great way to do that. Given that customer marketing initiatives are ideally supposed to be all about the customer, they should be built around the kind of events that your customers will appreciate.

Customer Relationship Management 52

Customer Relationship Management Gaming Customer Relationship Customer Experience 52

Intercom, Inc.

NOVEMBER 17, 2021

Register for our Built for you webinar on Tuesday, Nov 23 at 6pm GMT. Ensure that your customers always receive business critical messages with event-based and schedule-based messaging, granular email subscription settings, and transactional email deliverability features. Want to see these features in action? Conversational support.

Customer Feedback 222

Customer Feedback Start-ups Omnichannel Customer Satisfaction 222

ECXO

FEBRUARY 14, 2022

Here are our upcoming events: The European Customer Experience Organization ( ECXO) Presents Journey Orchestration (JO) in Practice II by Ray Gerber Chief Product Officer at Thunderhead. You are all invited to the open-access interactive webinar with 150 places available. You are invited to the open-access webinar.

CX 98

CX Education Innovation AI 98

Execs In The Know

OCTOBER 16, 2022

PHOENIX, ARIZONA, US, OCTOBER 17, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce that its signature event, the Customer Response Summit (CRS), returns on October 24-26, 2022, in beautiful Coronado, California. It’s more than just a conference, it’s an experience. CRS Next Stops.

CX 52

CX Innovation Customer Experience 52

Zendesk

AUGUST 10, 2021

Use digital events to generate leads. Events are one of the oldest methods of prospecting in the book. Digital events were already on the rise before COVID-19. Wondering what digital event you should run? Webinars are a golden opportunity to stand out from competitors.

Sales 104

Sales Social Media Gaming Start-ups 104

Customers That Stick

OCTOBER 6, 2014

In this second year of the event, the CXPA has taken it to a new level with a variety of activities that provide ways for almost anyone to participate. Some of the highlights are as follows: 26 Local Networking Events. Company Events touching 24,000+ employees. To register for the online events, go here. Happy CX Day!

CX 123

CX Customer Experience 123

Aquire

NOVEMBER 11, 2021

Learn more about prioritizing the right KPIs for customer success in our on demand webinar: [link]. CSAT is measured after significant events. Here are some instances where a CSAT survey would make sense: After customer support interactions After the onboarding process After a purchase After any events you care about.

Customer Satisfaction 98

Customer Satisfaction Net Promoter Score NPS Manufacturing 98

SugarCRM

NOVEMBER 18, 2021

Webinars that are used for demand generation are a well-known tactic for attracting a targeted audience to educate them on how they can learn, achieve and improve business or technology challenges. But not all webinars are created equally. The same goes for most people who register and attend your webinar.

Social Media 48

Social Media Artificial Intelligence Education Start-ups 48

Zendesk

MAY 25, 2022

Being an active member of the CX community can and will impact your company’s performance: It generates leads and valuable partnerships, and it creates brand awareness when you start getting invited to events, for example. Now he speaks about customer experience and #CXTech in podcasts, events, and fireside chats—which rocks even more.

CX 98

CX Social Media Start-ups Sports 98