Hodusoft

MAY 1, 2023

HoduCC Contact Center Software Wins 2023 UC Product of the Year Award Sometimes, an award is more than just a recognition or honor. To quote famous French footballer N’Golo Kanté “It’s good to win awards. To quote famous French footballer N’Golo Kanté “It’s good to win awards.

Contact Center 52

Contact Center Innovation Social Media CRM 52

TeamSupport

JUNE 8, 2020

June 8, 2020—Dallas—TeamSupport, an award-winning business-to-business (B2B)-focused customer support software solution, is named to the list of Best Help Desk Software for 2020 by Digital.com. To access the complete list of top help desk software systems, please visit [link].

B2B 52

B2B B2C Social Media Customer Relationship 52

Fonolo

JANUARY 14, 2020

Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Despite being relatively new to the industry, Helpscout has quickly become a reliable resource for customer experience professionals.

Customer Service 136

Customer Service Contact Center Social Media CX 136

Aquire

SEPTEMBER 21, 2021

There are a number of ways that digital transformation can be applied, and businesses from any industry potentially stand to benefit. Industries from insurance to real estate feel the benefit of implementing digital transformation. It also helped the business find stability during a turbulent time. Ford breaks down barriers.

Artificial Intelligence 145

Artificial Intelligence Real Estate Innovation Start-ups 145

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor .

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Hodusoft

FEBRUARY 1, 2023

Accelerating Banking Success: The Top Business Phone Systems to Consider The banking industry is constantly evolving and adapting to the ever-changing technological landscape. The use of VoIP phone systems in the banking industry is a trend that is here to stay. during the forecast period. What is a banking phone system?

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Fonolo

APRIL 24, 2019

After five minutes in the Apple Store, we realized that customer service professionals are mainly there to answer questions and help customers purchase items. There’s no front desk, no lineups. With over 20 years in the high-tech and language industries, Kaarina is a tremendous resource in this space. Price checks?

Retail 78

Retail Contact Center Customer Service Technology 78