Zendesk

AUGUST 30, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. and view all this information within your existing Zendesk integration. Channel Integration helps to communicate within the Zendesk support medium. The post A+ integrations appeared first on Zendesk. Yext User History.

Social Media 98

Social Media Sentiment Analysis Machine Learning Technology 98

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, CS has the technology and customer data to feed product, sales, and marketing with the integrated insights to drive innovation forward.

Outlook 113

Outlook Innovation Omnichannel Education 113

Intercom, Inc.

NOVEMBER 17, 2021

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Integromat. Mobile SDK updates.

Customer Feedback 222

Customer Feedback Start-ups Omnichannel Customer Satisfaction 222

Zendesk

DECEMBER 14, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Youtube + ChatGPT AI Assistance Youtube + ChatGPT AI Assistance (Support) (paid) offers YouTube channel integration for Zendesk, allowing users to manage multiple accounts within a unified inbox.

AI 52

AI Social Media Compliance Contact Center 52

Doing CX Right

FEBRUARY 14, 2024

The post Lessons from Zappos: Elevating AI Integration for Next-Level Retail Customer Service appeared first on Doing CX Right. Learn how to effectively use AI and customer insights to design impactful experiences with Stacy Sherman and featured guest, Alex Genov from Zappos.

Retail 106

Retail AI Customer Service CX 106

Zendesk

NOVEMBER 29, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Request screen recordings from your customers, send how-to videos to your customers, enable real-time screen sharing with your customers, easily collect browser metadata, and more with this integration.

Finance 98

Finance AI VOC Construction 98

Help Scout

MARCH 25, 2024

From accessing order details to processing refunds and cancellations all in one place — learn how to spend less time switching systems and more time taking care of customers with Help Scout's Shopify integration. Read the full article

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Totango

NOVEMBER 8, 2023

With product usage data from Pendo and Mixpanel now integrated into Totango, product management and CS teams can work together to define and deliver adoption campaigns that increase the usage of the most valuable features. Looking for a different integration? Check out our full list of technology partners or request a new integration.

Finance 91

Finance Customer Retention Sales Technology 91

Lumoa

FEBRUARY 15, 2021

Customer experience integrations help you to automate your customer experience. The logic of this type of integration is the same as any other type of integration you can do with other tools. You can do the same type of integration with your customer experience platform, which will help your make your life easier.

Customer Experience 94

Customer Experience CRM Finance Close the Loop 94

Zendesk

DECEMBER 16, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. Integrating between the two helps sales and support reps see the bigger picture and improve their customer communication. Flow (Support) increases your agents efficiency by integrating Flow services directly into Zendesk.

Machine Learning 96

Machine Learning AI Sales CRM 96

ClearAction

APRIL 13, 2023

Brand Integrity and Your Ideal Customer Lynn Hunsaker Ideal Customer Profiles can be your key to sales velocity, retention, recurring revenue, and CAGR (compound average growth rate). Your Business Development managers may not have considered the bigger picture of success: brand integrity.

Customer Acquisition 62

Customer Acquisition Customer Retention CX Customer Loyalty 62

TeamSupport

JULY 25, 2023

The Integrated Customer Support Solution What your company truly needs is a customer support platform that combines live chat and ticketing in the same window. An added benefit of integrating the two customer support functions is that it allows for more ticket deflection and the use of customer self-service systems.

Customer Satisfaction 98

Customer Satisfaction Start-ups Customer Service Customer Expectations 98

Zendesk

APRIL 29, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. It integrates deeply with ticket information to leverage the full power of Zendesk triggers, automations, views, and reporting. Lime Integration. The post New integrations are in bloom appeared first on Zendesk. LaunchDarkly.

Artificial Intelligence 98

Artificial Intelligence Contact Center CRM Omnichannel 98

Doing CX Right

MARCH 11, 2024

The post Integrating Marketing & Customer Service: Content Strategies to Solidify Relationships appeared first on Doing CX Right. Stacy Sherman and featured guest, Bernie Borges, explain how marketing and content strategies can enhance your customer relationships and grow your business. Listen to the Doing CX Right podcast now.

Customer Service 59

Customer Service Customer Relationship CX 59

Zonka Feedback

DECEMBER 12, 2022

Pipedrive is pretty useful and powerful tool and it's already fulfilling my organization's needs of tracking and managing deals, so what's with the integrations?

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Customer Think

DECEMBER 16, 2021

The post Sales And Marketing Alignment Or Integration? Marketing was primarily focused on creating visibility and awareness. It typically dealt with markets and industries, not customers. It’s [.]. first appeared on Partners in EXCELLENCE Blog -- Making A Difference.

Sales 124

Sales 124

eglobalis

JULY 26, 2023

Anywhere, everywhere, all at once – integrating technology in B2B omnichannel design The post Anywhere, everywhere, all at once – integrating technology in B2B omnichannel design appeared first on Eglobalis.

Omnichannel 90

Omnichannel B2B Technology Technology 90

Zonka Feedback

NOVEMBER 2, 2020

We're ecstatic to announce and introduce Integrations to you at Zonka Feedback. Integrations will play a key role for you, our valued customers, to create seamless workflows with the tools you use and love. ??.

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Zendesk

SEPTEMBER 21, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. With a seamless and integrated workspace, your agents can smoothly deliver effective and personalized customer support, streamlining their workflow for maximum efficiency.

Hospitality 52

Hospitality Hospitality Sentiment Analysis AI 52

Customer Think

FEBRUARY 11, 2024

The strategic integration of first and third-party data offers a robust foundation for achieving these objectives, providing businesses with the insights needed to tailor their strategies across various aspects of customer interaction.

Customer Experience 72

Customer Experience 72

Zendesk

NOVEMBER 29, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. Powered by Google CCAI, this system integrates with your Zendesk application to deliver intelligent shortcuts, live recommendations, and knowledge so they can assist customers with genuine empathy and smarter responses. Square by ChargeDesk.

CXM 105

CXM Sports Contact Center B2B 105

Customer Think

APRIL 2, 2024

Automating data integration is a significant step businesses can take to improve efficiency, reduce errors, and enhance scalability. In the rapidly evolving digital era, having real-time data updates is crucial to remain competent.

Technology 40

Technology Technology 40

Zendesk

JULY 27, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Bazaarvoice Bazaarvoice + Zendesk (Support) integration enables you to build an efficient, effective UGC program that delivers high-quality customer experiences and improves customer service across the shopping journey.

E-commerce 52

E-commerce AI Retail Education 52

Intercom, Inc.

AUGUST 25, 2021

Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience. Improved integrations. We want to enable both you and your customers to have the best experience. We’ve also been hard at work adding additional customer engagement features.

AI 129

AI Start-ups Sales Technology 129

Zonka Feedback

JANUARY 18, 2024

Unlocking the full potential of surveys involves not just collecting data but also seamlessly integrating it into your workflow. Conducting surveys is a powerful tool for gathering insights, but the real challenge lies in efficiently managing and utilizing the collected data.

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Zendesk

MARCH 30, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. Asana’s Zendesk integration helps teams escalate requests and complete the feedback loop between Zendesk and Asana. ZigiOps (Sell) is a no-code on-prem integration platform for your business application data.

Scorecard 98

Scorecard Invoicing Engineering AI 98

Zendesk

OCTOBER 31, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Setyl Setyl (Support) is a cloud-based IT management platform that integrates across your IT landscape. Boasting an intuitive setup and a myriad of integrations, Konnectify is the indispensable ally for every Zendesk-centric support crew.

Sentiment Analysis 52

Sentiment Analysis AI Legal Finance 52

Zendesk

MAY 27, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. The Zendesk Sell integration enables you to create targeted marketing and customer engagement opportunities in Dotdigital with your Zendesk Sell account data. Bigblue (Support) is a fulfillment solution for e-commerce brands. Dotdigital.

E-commerce 96

E-commerce Social Media Technology Technology 96

Zonka Feedback

JANUARY 9, 2024

As Teams continue to be the go-to platform for seamless teamwork and meetings, the challenge of seamlessly integrating task management within this environment could be a common concern for many users. This is where Microsoft Teams apps and integrations come in handy!

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Zendesk

MAY 4, 2021

That’s where integrations come in handy. Out-of-the-box integrations power ecommerce experience. Zendesk’s ecommerce solution includes pre-built, out-of-the-box integrations to Shopify, Magento, Narvar, Returnly, Ada and BotXO. Spartan Race is boosting sales and CSAT with Zendesk + Shopify integrations.

E-commerce 96

E-commerce Retail Sales Customer Satisfaction 96

Heart of the Customer

DECEMBER 15, 2021

The post 2022: The Year of Data Integration appeared first on Heart of the Customer. (That said, I also forecast that Mall of America wouldn’t last five years, so my predictions aren’t always that good.) My 2021 prediction stemmed from […].

CX 78

CX Customer Experience 78

Customer Think

SEPTEMBER 10, 2021

In business, the benefits of making website landing pages more interactive and integrating video into more traditional marketing campaigns have been discovered. Video marketing is the current trend, bolstered by social media platforms such as TikTok and YouTube, which are putting video at the center of our everyday lives.

Social Media 133

Social Media 133

NGDATA

OCTOBER 10, 2023

New York, New York, October 10, 2023 – NGDATA, a leading global digital experience company, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP).

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Customer Think

SEPTEMBER 8, 2023

The accuracy and integrity of the data, however, are what determine its value. To improve data accuracy and integrity, data processing firms […] Data serves as the basis for decision-making, strategy development, and operational efficiency in today’s digitally-driven society.

Technology 59

Technology Technology 59

SurveySensum

DECEMBER 29, 2023

By integrating monitoring systems equipped with alert mechanisms for critical feedback, institutions can expedite interventions, demonstrating a commitment to promptly mitigating concerns and bolstering patient satisfaction. Addressing Resistance to Change Resistance to change can stall advancements in healthcare.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Zendesk

JUNE 29, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. The Zendesk integration allows agents to see customers’ last survey response to help give conversation more context. The post Sunny days ahead with new integrations appeared first on Zendesk.

Invoicing 52

Invoicing AI Legal CRM 52