Zendesk

NOVEMBER 30, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Zoom Phone for Zendesk Zoom Phone for Zendesk (Support) enhances your Zendesk experience and streamlines your workflows. It is seamlessly integrated with both Zendesk and Slack for native functionality.

AI 52

AI CRM Start-ups Engineering 52

Zendesk

JULY 12, 2023

Digital transformation: In the absence of a complete rip-and-replace approach across their IT infrastructures, hospitality companies must figure out how to modernize their services while maintaining some level of integration with legacy systems. This is particularly useful when guest information is spread across disparate systems.

Hospitality 93

Hospitality Hospitality Engineering Innovation 93

Zendesk

OCTOBER 31, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Shopify Premium for Zendesk. Shopify Premium for Zendesk (Support) is the powerhouse app retailers have been waiting for, loaded with industry-leading tools to turn your customer service team into SuperAgents.

Contact Center 98

Contact Center Finance Compliance Omnichannel 98

Zendesk

AUGUST 30, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Power BI Connector by Alpha Serve (Support) is an Enterprise-grade app that connects Zendesk to Microsoft Power BI. and view all this information within your existing Zendesk integration. Yext User History.

Social Media 98

Social Media Sentiment Analysis Machine Learning Technology 98

Zendesk

APRIL 29, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. It integrates deeply with ticket information to leverage the full power of Zendesk triggers, automations, views, and reporting. Lime Integration. It is highly adaptable and supports all Zendesk functions.

Artificial Intelligence 98

Artificial Intelligence Contact Center CRM Omnichannel 98

Zendesk

FEBRUARY 10, 2023

Zendesk 2023 CX Trends report ) 90% of businesses, regardless of the vertical they are operating in, have stated that they have made CX their primary focus. (CX Zendesk 2023 CX Trends report) 49% of customers who have left a brand to which they’ve been loyal in the past 12 months say it’s due to poor CX.

Customer Experience 98

Customer Experience AI Contact Center CX 98

Zendesk

DECEMBER 14, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Youtube + ChatGPT AI Assistance Youtube + ChatGPT AI Assistance (Support) (paid) offers YouTube channel integration for Zendesk, allowing users to manage multiple accounts within a unified inbox.

AI 52

AI Social Media Compliance Contact Center 52

Zendesk

JUNE 30, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Combine customer feedback and Zendesk data to uncover actionable customer, product, and agent insights that help organizations provide exceptional experiences everywhere. Bloomreach Engagement.

Artificial Intelligence 98

Artificial Intelligence Retail CRM AI 98

Zendesk

SEPTEMBER 20, 2023

Addie Wallace , senior director at Wine.com , sat down with Conversations with Zendesk host Nicole Saunders to share how her company focuses on helping its customers cut through the static so they can discover wines that fit their palates.

Customer Feedback 85

Customer Feedback Customer Loyalty Customer Experience 85

Zendesk

JULY 28, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Respond to SMS inquiries directly from Zendesk. Build targeted segments with all your data in Klaviyo, including ticket information from Zendesk. Respond to questions from SMS subscribers via SMS–directly from Zendesk.

E-commerce 98

E-commerce Contact Center Omnichannel Customer Loyalty 98

Zendesk

MARCH 14, 2024

Previously, Zendesk WFM would default minimum staffing to two during low/no volume times as one person may take a break. Zendesk works with tons of computer phone integration providers, and on Zendesk WFM you can use workstreams to account for this channel even if it’s not native to Zendesk.

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Zendesk

MAY 27, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. The Zendesk Sell integration enables you to create targeted marketing and customer engagement opportunities in Dotdigital with your Zendesk Sell account data. Dotdigital.

E-commerce 96

E-commerce Social Media Technology Technology 96

Zendesk

NOVEMBER 29, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Kore.ai (SunCo) is the Gartner Magic Quadrant Leader in conversational AI and brings intelligent Virtual Assistant automation to Zendesk Sunshine Conversations. Support Change Assistant.

Finance 98

Finance AI VOC Construction 98

Zendesk

JANUARY 31, 2024

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Using this connector, you can bring key actions from Zendesk into your workflows like creating a ticket, updating a ticket, and adding and removing tags. View detailed information about customer orders.

Sentiment Analysis 52

Sentiment Analysis AI Gaming Sales 52

Zendesk

NOVEMBER 14, 2023

Zendesk AI for EX teams It’s no secret that HR and IT teams are at the forefront of helping employees navigate the workplace, from pivoting between different working models (remote, in-office, and hybrid) to employee onboarding and offboarding, answering employee questions, and much more. Keep reading to discover our latest EX features.

Innovation 52

Innovation AI Finance Customer Service 52

Zendesk

AUGUST 31, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. OpenMethods Experience Cloud OpenMethods Experience Cloud (Support) empowers Zendesk users with contextually relevant experiences for personalized customer interactions. Build, test, and design workflows on the fly. Walmart by Juble.io

AI 52

AI Machine Learning Engineering CRM 52

Zendesk

OCTOBER 31, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Insights are available to all Zendesk Support users, whether they’re subscribed Talk Agents or not, as all Zendesk Support users can see the Sentiment Analysis, Gen AI Narrative Summary, and Speaker Separated Transcription.

Sentiment Analysis 52

Sentiment Analysis AI Legal Finance 52

Zendesk

SEPTEMBER 21, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. PlentyMarkets App by LEAFWORKS PlentyMarkets App by LEAFWORKS (Support) links Plentymarkets customers and their order history to your Zendesk tickets. and a direct link to delve deeper into these details via your Shipmondo dashboard.

Hospitality 52

Hospitality Hospitality Sentiment Analysis AI 52

Zendesk

DECEMBER 16, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. Zendesk offers a ticketing system designed to help companies track, prioritize, and solve customer support interactions. Flow (Support) increases your agents efficiency by integrating Flow services directly into Zendesk.

Machine Learning 96

Machine Learning AI Sales CRM 96

CSAT.AI

FEBRUARY 22, 2023

You can get in the water by using accessible AI support apps on Zendesk to help CX and EX that integrate with what you already use. The 2023 Zendesk CX Trends Report reveals customers are becoming more comfortable with being served by AI and companies are investing in it. They have a high cost of integration and maintenance.

AI 85

AI Sentiment Analysis CX Predictive Analytics 85

Zendesk

MARCH 30, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. With this integration, view, create, and update Zendesk tickets from directly within Microsoft Teams. As soon as a call is made, your prospect’s Zendesk profile will pop up in CloudTalk’s interface.

Construction 98

Construction Government Education CRM 98

Zendesk

DECEMBER 15, 2022

Zendesk supports the verification process. Given a partnership that dates back to 2019, it made sense for the IRC to turn to Zendesk. The Zendesk Tech for Good program first partnered with the IRC in its efforts to provide a safety net for asylum-seekers at a Welcome Center in Phoenix, AZ. And while the U.S.

Government 98

Government 98

Zendesk

OCTOBER 17, 2022

Zendesk provides flexible, easy-to-use tools for manufacturers. With Zendesk, manufacturers can evolve their businesses from the production and transaction of goods to more customer-centric operations that develop brand loyalty and drive long-term growth. How Zendesk improves manufacturing CX. gated-cta-in-post]. ISO compliant.

Manufacturing 98

Manufacturing AI Artificial Intelligence ML 98

Logicalware

SEPTEMBER 28, 2021

Zendesk Integration. integration?with? Whenever an agent receives an inbound call or makes an outbound call, a ticket is automatically created in Zendesk Support. integration?app?to You can learn more about our Zendesk Integration on the Puzzel Marketplace. Puzzel’s new?integration?with? all Puzzel?calls?from

Customer Service 98

Customer Service Scorecard Construction Actionable Insights 98

Zendesk

JANUARY 31, 2024

Subscribe to Conversations with Zendesk Stay up to date on the latest episodes on your favorite podcast platform such as Spotify , Apple , YouTube , and Stitcher , or follow us on LinkedIn for all the latest news, insights, and big ideas from Zendesk. Consumers do not want security tacked on to their experience,” said Edwards-Lebair.

AI 59

AI CX Customer Experience Customer Service 59

Zendesk

NOVEMBER 29, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. Square by ChargeDesk (Support) (Chat) (Sell) lets you instantly view every customer’s billing history next to support tickets, chat conversations, and Zendesk Sell information. Square by ChargeDesk. Geckoboard for Sell.

CXM 105

CXM Sports Contact Center B2B 105

Zendesk

OCTOBER 2, 2023

Raphael Fontes , senior vice president of customer operations at Squarespace, joined Conversations with Zendesk podcast host Nicole Saunders recently to explain how—and why—his company integrates customer feedback into product development.

Customer Feedback 64

Customer Feedback Customer Satisfaction AI 64

Lumoa

FEBRUARY 17, 2022

Lumoa Product News for February 2022 New guide available for our Zendesk integration Admins now have the ability to Integrate directly with their Zendesk account through our new Integrations Page! Insights widget has been updated! Our Insights widget has been updated to now have simpler options.

Voice of the Customer 83

Voice of the Customer Start-ups AI 83

Zendesk

NOVEMBER 17, 2022

Integrating a support platform into your business applications gives you powerful tools to support live agents. The benefits of a support platform like Zendesk are calculable. The integration of the software resulted in a 500 percent sales increase over the previous year. Grow revenue in any season. The race to boost sales.

Engineering 97

Engineering Manufacturing Social Media Omnichannel 97

Zendesk

APRIL 13, 2023

We hope you’ll join us in carving out a little of your time to reset and refresh at our annual conference, Zendesk Relate , where we’ll take a look at the future of CX and share some big, exciting news about Zendesk AI. You may have caught our announcement about our new OpenAI integration. Needless to say, we’re excited.

AI 98

AI CX Customer Service Customer Experience 98

Zendesk

FEBRUARY 6, 2024

As such, we acquired Tymeshift in June 2023 to give organizations using Zendesk an easier way to manage their teams. However, managers could not previously track their agents’ activities while working on tasks outside of Zendesk. The latest updates on Tymeshift represent a significant advancement in workforce management for Zendesk.

Artificial Intelligence 59

Artificial Intelligence Finance AI CRM 59

Zendesk

JULY 27, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Bazaarvoice Bazaarvoice + Zendesk (Support) integration enables you to build an efficient, effective UGC program that delivers high-quality customer experiences and improves customer service across the shopping journey.

E-commerce 52

E-commerce AI Retail Education 52

Zendesk

OCTOBER 29, 2021

Here are the newest integrations from Zendesk to help your team provide great experiences. ParcelPanel and Zendesk help eCommerce brands shorten the time answering questions related to “Where is my order? ParcelPanel and Zendesk help eCommerce brands shorten the time answering questions related to “Where is my order?”

E-commerce 98

E-commerce Contact Center Artificial Intelligence Invoicing 98

Lumoa

APRIL 17, 2022

Lumoa Product News for April 2022 MASSIVE update to the Integrations hub – one click integrations with your favourite apps! Pull reviews from popular places like Facebook , Zendesk, Trustpilot, Amazon, and more! Not just history – integrations will pull future data the day after it comes in! No code required!

Start-ups 83

Start-ups AI 83

Zendesk

FEBRUARY 8, 2022

Zendesk commissioned Forrester Consulting to construct a Total Economic Impact (TEI) framework through interviews with seven decision-makers at large enterprises using Zendesk, to identify the costs, benefits, flexibility, and risk factors associated with the software. Director of systems and service technology, Vimeo.

Construction 98

Construction Technology Technology Customer Experience 98

Zendesk

MAY 31, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. With TeamViewer, you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux, and mobile devices. Yuma brings the power of the latest innovations in AI and LLMs to Zendesk.

E-commerce 52

E-commerce Sentiment Analysis AI Machine Learning 52

Zendesk

MARCH 6, 2023

Zendesk is an extensible solution that allows you to integrate and take action across different systems–including telephony systems–so you can deliver exceptional experiences without disrupting your existing infrastructure. At Zendesk, we empower you to deliver modern CX that is adaptable to your use cases.

Transportation 52

Transportation CX 52