solutions hipaa-compliance-training-software 
Callminer
JULY 5, 2018
Today, call centers have a better option through speech analytics software that includes an automated call scoring feature. Call centers that utilize automated call scoring define the metrics they want to track on every call such as script adherence, industry compliance wording, voice inflection, and long spans of silence.
Intercom, Inc.
JANUARY 5, 2022
In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProProfs
OCTOBER 4, 2022
Compliance makes it riskier to do the wrong thing, says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. . And compliance assessments play a huge role in management of such risks to help your business save big. What are Employee Compliance Assessments? You may ask. .
Comm100
SEPTEMBER 29, 2021
When implementing a technology solution, it’s important to consider the security impacts and risks that come with transitioning to the digital landscape. Thankfully, these risks can be easily mitigated by following best practices and choosing the right software. Selecting the right software is the first place to start.
Comm100
SEPTEMBER 3, 2019
This is Part two of a two-part series on HIPAA compliance for digital customer engagement. Click here for part one, which covers HIPAA fundamentals and the role of the software vendor. HIPAA-specific Policies and Procedures. Employee HIPAA Awareness & Security Training.
ProProfs
JUNE 18, 2019
29% of CCOs or Chief Compliance Officers in the United States have not documented or are not sure whether they have standardized compliance roles and responsibilities for their employees. To put it into figures, the cost of non-compliance is 2.71 times higher than the cost of compliance. What is Compliance Training?
Zendesk
SEPTEMBER 15, 2021
According to research from a Finances Online report, the helpdesk software market share is projected to reach $11 billion by 2023. In most cases, training your agents to not log this information will act as a safety protocol to prevent ingesting sensitive information. Redact sensitive information with the Ticket Redaction App.
Expert insights. Personalized for you.
157 
Let's personalize your content