Zendesk

DECEMBER 14, 2023

Key features include automatic generation of label tags for your articles, identification of outdated articles, AI-powered analysis of content readability and rewriting suggestion, and automatic translation of content into multiple languages. SIRP (Support) is a risk-based Security Orchestration Automation and Response (SOAR) platform.

AI 52

AI Social Media Compliance Contact Center 52

CommBox

JUNE 25, 2023

But now, there’s a new equation in play—one that challenges the status quo and redefines the relationship between customer volume, human resources, and satisfactory service. With the emergence of AI-powered chatbots like ChatGPT, businesses can rewrite the equation of customer service and communication.

AI 52

AI Customer Service Net Promoter Score Contact Center 52

Lumoa

APRIL 21, 2022

Ladies and Gentlemen, I give you … The Cost Centre Shuffle Reframe the question Bring a different outlook Solutions not problems Rewrite the Cost Centre book Walk in the shoes of others. In a creative way. Not problems, but solutions. Ask “What does Sales need?” “How How can I help Product?” What will make Customer Success succeed?”

Non-Profits 83

Non-Profits Customer Satisfaction Outlook Technology 83

Intercom, Inc.

APRIL 1, 2021

Are there multiple areas where Wikipedia can be a force for good in rewriting different groups back into history? I read that your survey data indicates that fewer than 1% of your editor base in the US identifies as Black or African American. “Who is writing the story of Black people?

Start-ups 223

Start-ups Non-Profits Healthcare Technology 223

Callminer

JULY 23, 2019

Rather than getting caught up in just the number, it used additional employee feedback to understand WHY employees were disengaged and leaving and used those insights to ‘rewrite the story.’ Showing one’s credibility and status of being knowledgeable of the information presented will help to gain acceptance.

Contact Center 140

Contact Center Construction Start-ups Net Promoter Score 140

Zendesk

JUNE 15, 2023

While these skills will vary between industries and employers, there are some common threads you can focus on to avoid having to perform extensive rewrites for each application. It signals to hiring managers that you’re committed to ongoing self-improvement and not content with maintaining the status quo.

Customer Service 52

Customer Service Hospitality Hospitality Education 52

Aquire

FEBRUARY 2, 2022

Signing up for a free trial, resetting a password, modifying and tracking orders, live status updates (in SaaS) — all of these processes count as web self-service because they provide information without human intervention. There are several automated processes that businesses often use to help customers help themselves.

Omnichannel 52

Omnichannel Engineering AI Machine Learning 52