article thumbnail

What is an MGA in Insurance?

Lightico

What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry. As such, they have a competitive advantage, since they know what it takes to succeed in this field.

Retail 52
article thumbnail

Video Games versus Customer Service

Taylor Reach Group

You emerge from an underground vault in the setting of West Virginia to discover things aren’t as expected. Bethesda’s Fallout 76 is a multiplayer retro-futuristic post-apocalyptic online world in which the player’s character is tasked with restoring civilization with other players.

Gaming 121
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Graffiti Feedback: Engaging your Employees by Listening

Taylor Reach Group

In our small city in the hills of West Virginia, we were the largest private employer. You know how time moves faster when holidays are coming up, and you have a huge to-do list? It was that time for me about 15 years ago when I realized I hadn’t figured out the holiday parade theme for my Contact Center.

article thumbnail

Want to be a call center representative? Here’s what you need to know.

Zendesk

On the other end of the spectrum are Mississippi, Alabama, and West Virginia, with salaries around 20 percent lower than the national average of $29,251 per year. Some of the other places in the U.S. with the best pay for call center jobs are New York, Chicago, Austin, and Atlanta.

article thumbnail

How to Empower Learners With K-12 Education Quizzes

ProProfs

Read the full story Lincoln High School With 125+ classroom students and 700+ online students, Lincoln High School in West Virginia needed an efficient alternative to paper-based tests to avoid the time-consuming process of manual grading. ProProfs and its API helped FLIP choose the best learning pathways for each student.

article thumbnail

How to Create an Online Quiz for Business or Education

ProProfs

Education Lincoln High School Lincoln High School in West Virginia was looking for a testing mechanism to enable 700 students spread across the globe to visit their website and take tests. So, they used an online quiz maker tool to create online tests and embed them on their website.