The Customer Service Blog
JULY 1, 2021
As president of the SCLC, he helped to organise some of the non-violent 1963 protests in Birmingham, Alabama. Intelligence plus character - that is the goal of true education." King led the 1955 Montgomery bus boycott and later became the first president of the Southern Christian Leadership Conference (SCLC).
Zendesk
MARCH 25, 2021
Familiarity with a company’s products or services: Customer service representatives often need to help customers with issues, educate them about features, or upsell them on different products. Time management skills will be essential to making sure you’re meeting your quotas, if you have them. Nice-to-haves.
Chip Bell
JANUARY 21, 2019
A crowded Montgomery, Alabama city bus stopped at its usual spot and a middle-aged African-American woman boarded the bus. Rosa Parks’ actions can be instructive in educating leaders on how to construct connections between people effectively. But, something changed that stance.
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