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The CX Leadership Exchange Episode 6: Featuring Alvin Stokes

Execs In The Know

In the latest episode of The CX Leadership Exchange , we had the privilege of sitting down with Alvin Stokes, a seasoned leader who has navigated the evolving landscape of customer experience (CX) with grace and authenticity. Integrating data into CX strategies is crucial for driving engagement and loyalty. Your journey matters.

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In The News: 3 Stories That Give Insight to Improving Your Customer Experience

Beyond Philosophy

Florida and Alabama have passed laws making vaccine passports illegal. Prius has an environmental-friendly framing around conserving gas, whereas Tesla’s is of style, technological innovation, and performance. It means that companies, stores, and live event venues would not be allowed to request verification of vaccination.