Execs In The Know

FEBRUARY 12, 2024

This tale, set against the backdrop of a small grocery store in Huntsville, Alabama, taught young Alvin the value of going above and beyond for customers. Data as the Compass: Navigating the CX Landscape with Information In the realm of CX, data acts as a compass, guiding strategic decisions and innovative initiatives.

CX 52

CX Innovation Customer Experience Customer Service 52

Beyond Philosophy

JUNE 25, 2021

Florida and Alabama have passed laws making vaccine passports illegal. Prius has an environmental-friendly framing around conserving gas, whereas Tesla’s is of style, technological innovation, and performance. It means that companies, stores, and live event venues would not be allowed to request verification of vaccination.

Customer Experience 153

Customer Experience Start-ups Healthcare Government 153

Lightico

SEPTEMBER 30, 2021

Our CTO lives in Alabama. – Yarrow Diamond, SVP of Innovation Solutions at CNB Bank. Regional digital banks like Quontico for example have pounced on the doors that remote working has opened up to broaden the talent pool they can tap into. As Quontico’s CEO Steve Schnall explains: “This is a new frontier of remote working.

Contact Center 52

Contact Center Innovation 52

Lightico

MARCH 23, 2022

Marketing – MGAs often use their expertise to develop innovative marketing strategies. The exam process varies depending on the state where you live. Check with your local state insurance department to find out which type of license is required to practice as an MGA. In return, MGAs help insurance carriers sell more policies.

Retail 52

Retail Innovation Sales Customer Service 52

Lightico

AUGUST 19, 2021

Yarrow Diamond, CNB Bank’s SVP of Innovation Solutions , stressed how crucial it is today for regional banks to match their larger counterparts when it comes to serving today’s digital-first customers. “In Our CTO lives in Alabama. Meanwhile, Quontico is investing in innovative new features to help set it apart in the marketplace. “We

Real Estate 52

Real Estate Innovation Gaming Customer Loyalty 52

Chip Bell

JANUARY 21, 2019

A crowded Montgomery, Alabama city bus stopped at its usual spot and a middle-aged African-American woman boarded the bus. As the bus pulled away, she realized every seat was taken and was prepared to take the trip on her feet. But, something changed that stance.

Construction 45

Construction Education Innovation Customer Service 45